dir-it crm marketing cloud lead

Job description

Brief Job Description :

In this role, you will be the expert, advisor, and owner of the Salesforce Marketing Cloud (Exact Target).  Your deep understanding of SFMC will help you deploy quick solutions or to manage 3 rd  party executed projects while approving architecture and approach.  The day to day responsibilities include Salesforce Marketing Cloud operations and support across all L’Oreal USA brands.  This role is both hands on and managerial in nature.  You will have the autonomy to partner with brand leads to outline requirements, develop/architect solutions, deliver, and plan.

We are looking for technical and business savvy individuals with a curiosity to learn new technologies and best practice.  Successful candidates will know SFMC, and are comfortable in business analyst, developer, and solution architect roles.

Responsibilities

·  Proactively communicate and collaborate with internal users to analyze technology needs and functional requirements. Deliver the following artifacts as needed: Functional Requirement Documents (FRDs), Business Requirement Documents (BRDs), Use Cases, etc. 
·  Elicit requirements from end-users, document analysis, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
·  Work independently with users to define concepts and partner with CRM managers/architects/vendor partners to support development efforts
·  Drive and challenge brands on their assumptions of how they will successfully execute their plans
·  Serves as the conduit between the customer community and the software development teams in the area of CRM systems through which requirements flow.
·  Create/manage email campaigns, templates, data interactions, and journeys within the Salesforce Marketing Cloud
·  Integrate e-commerce and e-marketing platforms with SFMC – including identifying key data points, and setting up data file imports and API calls

 

Core Competencies/Professional Requirements

·  3-5+ years of technical experience with Salesforce Marketing Cloud
·  IT vendor management expertise is a plus.
·  Ability to interact effectively with internal business teams, at different levels of the organization.
·  Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects.
·  Ability to successfully function in a fast-paced, deadline-driven environment is a must
·  Experience in analysis and documentation of technical requirements.
·  Technology Assessment and Evaluation Skills.
·  Strong Problem Solving Skills
·  Effective Communication Skills
·  Business analysis skills.
·  Bachelor’s degree required

Technical/Professional Requirements

·  Expert knowledge of Salesforce Marketing Cloud (specifically ExactTarget) is required.
·  Automation Studio
·  Data Integrations
·  SOAP/REST API documentation
·  SQL Queries
·  Journey Builder
·  Contact Builder
·  Predictive Intelligence
·  Experience integrating with eCommerce driven data is a plus.
·  Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP.
·  Familiarity with Postman or other API testing tools desired
·  HTML, CSS, JavaScript.
·  Analytics - Coremetrics, Google Analytics, Omniture.
·  Microsoft Office applications -- Office Suite (Project, PowerPoint , Excel, Word), Visio and Project
·  Experience with Jira/Confluence a plus

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email . Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.","datePosted":"2018-12-10T19:42:24","title":"Dir-IT, CRM Marketing Cloud & Systems"} Dir-IT, CRM Marketing Cloud Lead in New York - New York | IT & Systems at l'oreal       .aurelia-hide { display:none !important; }      L'Oréal | Job Description
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· 
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·  /* Brief Job Description :

In this role, you will be the expert, advisor, and owner of the Salesforce Marketing Cloud (Exact Target).  Your deep understanding of SFMC will help you deploy quick solutions or to manage 3 rd  party executed projects while approving architecture and approach.  The day to day responsibilities include Salesforce Marketing Cloud operations and support across all L’Oreal USA brands.  This role is both hands on and managerial in nature.  You will have the autonomy to partner with brand leads to outline requirements, develop/architect solutions, deliver, and plan.

We are looking for technical and business savvy individuals with a curiosity to learn new technologies and best practice.  Successful candidates will know SFMC, and are comfortable in business analyst, developer, and solution architect roles.

Responsibilities

·  Proactively communicate and collaborate with internal users to analyze technology needs and functional requirements. Deliver the following artifacts as needed: Functional Requirement Documents (FRDs), Business Requirement Documents (BRDs), Use Cases, etc. 
·  Elicit requirements from end-users, document analysis, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
·  Work independently with users to define concepts and partner with CRM managers/architects/vendor partners to support development efforts
·  Drive and challenge brands on their assumptions of how they will successfully execute their plans
·  Serves as the conduit between the customer community and the software development teams in the area of CRM systems through which requirements flow.
·  Create/manage email campaigns, templates, data interactions, and journeys within the Salesforce Marketing Cloud
·  Integrate e-commerce and e-marketing platforms with SFMC – including identifying key data points, and setting up data file imports and API calls

 

Core Competencies/Professional Requirements

·  3-5+ years of technical experience with Salesforce Marketing Cloud
·  IT vendor management expertise is a plus.
·  Ability to interact effectively with internal business teams, at different levels of the organization.
·  Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects.
·  Ability to successfully function in a fast-paced, deadline-driven environment is a must
·  Experience in analysis and documentation of technical requirements.
·  Technology Assessment and Evaluation Skills.
·  Strong Problem Solving Skills
·  Effective Communication Skills
·  Business analysis skills.
·  Bachelor’s degree required

Technical/Professional Requirements

·  Expert knowledge of Salesforce Marketing Cloud (specifically ExactTarget) is required.
·  Automation Studio
·  Data Integrations
·  SOAP/REST API documentation
·  SQL Queries
·  Journey Builder
·  Contact Builder
·  Predictive Intelligence
·  Experience integrating with eCommerce driven data is a plus.
·  Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP.
·  Familiarity with Postman or other API testing tools desired
·  HTML, CSS, JavaScript.
·  Analytics - Coremetrics, Google Analytics, Omniture.
·  Microsoft Office applications -- Office Suite (Project, PowerPoint , Excel, Word), Visio and Project
·  Experience with Jira/Confluence a plus

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email . Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.","datePosted":"2018-12-10T19:42:24","title":"Dir-IT, CRM Marketing Cloud & Systems"},"descriptionTeaser":"Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects. 3-5+ years of technical experience with Salesforce Marketing...","subFunction":"","experienceRequired":"","state":"","longitude":"-115.1745559","uniqueValue":{"jobId":"60881","locale":"en_GLOBAL"},"latlong":{"lon":-115.1745559,"lat":36.1023715},"internalCategoryId":"LOREUS_category_8","jobUniqueIdentifier":"jobId,locale","published":true,"stateCountry":"USA","tags":"prism integration","reqId":"60881","jobId":"60881","badge":"existing","refNum":"LOREUS","jobUpdated":"2018-12-11T19:35:08.300Z","status":"Open & Published","ml_essentialSkills":null,"city":"","latitude":"36.1023715","description":"

Brief Job Description :

In this role, you will be the expert, advisor, and owner of the Salesforce Marketing Cloud (Exact Target).  Your deep understanding of SFMC will help you deploy quick solutions or to manage 3 rd  party executed projects while approving architecture and approach.  The day to day responsibilities include Salesforce Marketing Cloud operations and support across all L’Oreal USA brands.  This role is both hands on and managerial in nature.  You will have the autonomy to partner with brand leads to outline requirements, develop/architect solutions, deliver, and plan.

We are looking for technical and business savvy individuals with a curiosity to learn new technologies and best practice.  Successful candidates will know SFMC, and are comfortable in business analyst, developer, and solution architect roles.

Responsibilities

·  Proactively communicate and collaborate with internal users to analyze technology needs and functional requirements. Deliver the following artifacts as needed: Functional Requirement Documents (FRDs), Business Requirement Documents (BRDs), Use Cases, etc. 
·  Elicit requirements from end-users, document analysis, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
·  Work independently with users to define concepts and partner with CRM managers/architects/vendor partners to support development efforts
·  Drive and challenge brands on their assumptions of how they will successfully execute their plans
·  Serves as the conduit between the customer community and the software development teams in the area of CRM systems through which requirements flow.
·  Create/manage email campaigns, templates, data interactions, and journeys within the Salesforce Marketing Cloud
·  Integrate e-commerce and e-marketing platforms with SFMC – including identifying key data points, and setting up data file imports and API calls

 

Core Competencies/Professional Requirements

·  3-5+ years of technical experience with Salesforce Marketing Cloud
·  IT vendor management expertise is a plus.
·  Ability to interact effectively with internal business teams, at different levels of the organization.
·  Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects.
·  Ability to successfully function in a fast-paced, deadline-driven environment is a must
·  Experience in analysis and documentation of technical requirements.
·  Technology Assessment and Evaluation Skills.
·  Strong Problem Solving Skills
·  Effective Communication Skills
·  Business analysis skills.
·  Bachelor’s degree required

Technical/Professional Requirements

·  Expert knowledge of Salesforce Marketing Cloud (specifically ExactTarget) is required.
·  Automation Studio
·  Data Integrations
·  SOAP/REST API documentation
·  SQL Queries
·  Journey Builder
·  Contact Builder
·  Predictive Intelligence
·  Experience integrating with eCommerce driven data is a plus.
·  Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP.
·  Familiarity with Postman or other API testing tools desired
·  HTML, CSS, JavaScript.
·  Analytics - Coremetrics, Google Analytics, Omniture.
·  Microsoft Office applications -- Office Suite (Project, PowerPoint , Excel, Word), Visio and Project
·  Experience with Jira/Confluence a plus

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email . Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.","locale":"en_GLOBAL","multi_location":[{"country":"USA","cityState":null,"city":"","latlong":{"lon":-115.1745559,"lat":36.1023715},"location":"New York - New York","lon":"-115.1745559","state":"","cityCountry":"USA","cityStateCountry":"USA","mapQueryLocation":"New York - New York","lat":"36.1023715","stateCountry":"USA"}],"title":"Dir-IT, CRM Marketing Cloud Lead","educationRequired":"Any level of education","postedDate":"2018-12-10T19:42:24","jobSeqNo":"LOREUS35633","ml_highlight":"Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects. 3-5+ years of technical experience with Salesforce Marketing...","dateCreated":"2018-12-11T03:00:10.685000","cityStateCountry":"USA","ml_jobExperience":null,"brands":"Multi-Brands","frApplyUrl":"http://career.loreal.com/FR/login?jobId=60881","parentRefNum":"LOREUS","ml_skilled_jd":"brief job description . in this role, you will be the expert, advisor, and owner of the salesforce_marketing_cloud exact target . your deep understanding of sfmc will help you deploy quick solutions or to manage 3rd party executed projects while approving architecture and approach. the day to day responsibilities include salesforce_marketing_cloud operations and support across all l’oreal usa brands. this role is both hands-on and managerial in nature. you will have the autonomy to partner with brand leads to outline requirements, develop/architect solutions, deliver, and plan . we are looking for technical and business_savvy individuals with a curiosity to learn new technologies and best practice. successful candidates will know sfmc, and are comfortable in business_analyst developer, and solution_architect roles . responsibilities. proactively communicate and collaborate with internal users to analyze technology needs and functional_requirements deliver the following artifacts as needed . functional requirement documents frds , business requirement documents brds , use cases, etc . elicit requirements from end-users, document_analysis business_process descriptions, use cases, scenarios, business_analysis and task and workflow_analysis . work independently with users to define concepts and partner with crm managers/architects/vendor partners to support development efforts . drive and challenge brands on their assumptions of how they will successfully execute their plans . serves as the conduit between the customer community and the software_development teams in the area of crm_systems through which requirements flow . create/manage email_campaigning templates, data interactions, and journeys within the salesforce_marketing_cloud . integrate e-commerce and e-marketing platforms with sfmc – including identifying key data points, and setting up data file importing and api calls . core competencies/professional requirements. 3-5+ years of technical experience with salesforce_marketing_cloud . it vendor_management expertise is a plus . ability_to_interact_effectively with internal business teams, at different levels of the organization . strong organization time_management communication process_orientation and problem_solving with multiple clients/vendors/projects . ability to successfully function in a fast_paced deadline-driven environment is a must . experience in analysis and documentation of technical_requirements . technology assessment_&_evaluation skills . problem_solving . effective_communication . business_analysis skills . bachelor’s degree required . technical/professional requirements. expert knowledge of salesforce_marketing_cloud specifically exacttarget is required . automation_studio . data integration . soap rest api_documentation . sql_queries . journey builder . contact builder . predictive intelligence . experience integrating with ecommerce driving data is a plus . systems_integration – web_service rest soap , batch, electronic_data_interchange_(edi) sftp . familiarity with postman or other api testing_tools desired . html css javascript . analytics - coremetrics, google_analytics omniture . microsoft_office -- office_suite project, microsoft_powerpoint , microsoft_excel microsoft_word , microsoft_visio and project . experience with jira/confluence a plus . we are an equal opportunity employer and take pride in a diverse environment. we doctor_of_osteopathic_medicine not discriminate in recruiting hiring, training promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veterans status, medical condition or disability, or any other legally protected status . if you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email usapplicationaccommodation support.lorealusa.com. please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. all others will not be considered. ","applyUrl":"http://career.loreal.com/careers/login?jobId=60881","ml_filtered_Skills":null,"jobUniqueIdentifierValue":"60881###en_GLOBAL","location":"New York - New York","cityCountry":"USA","mapQueryLocation":"New York - New York","category":"IT & Systems","ml_Description":"Brief Job Description . In this role, you will be the expert, advisor, and owner of the Salesforce Marketing Cloud Exact Target . Your deep understanding of SFMC will help you deploy quick solutions or to manage 3rd party executed projects while approving architecture and approach. The day to day responsibilities include Salesforce Marketing Cloud operations and support across all L’Oreal USA brands. This role is both hands on and managerial in nature. You will have the autonomy to partner with brand leads to outline requirements, develop/architect solutions, deliver, and plan . We are looking for technical and business savvy individuals with a curiosity to learn new technologies and best practice. Successful candidates will know SFMC, and are comfortable in business analyst, developer, and solution architect roles . Responsibilities. Proactively communicate and collaborate with internal users to analyze technology needs and functional requirements. Deliver the following artifacts as needed . Functional Requirement Documents FRDs , Business Requirement Documents BRDs , Use Cases, etc . Elicit requirements from end-users, document analysis, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis . Work independently with users to define concepts and partner with CRM managers/architects/vendor partners to support development efforts . Drive and challenge brands on their assumptions of how they will successfully execute their plans . Serves as the conduit between the customer community and the software development teams in the area of CRM systems through which requirements flow . Create/manage email campaigns, templates, data interactions, and journeys within the Salesforce Marketing Cloud . Integrate e-commerce and e-marketing platforms with SFMC – including identifying key data points, and setting up data file imports and API calls . Core Competencies/Professional Requirements. 3-5+ years of technical experience with Salesforce Marketing Cloud . IT vendor management expertise is a plus . Ability to interact effectively with internal business teams, at different levels of the organization . Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects . Ability to successfully function in a fast-paced, deadline-driven environment is a must . Experience in analysis and documentation of technical requirements . Technology Assessment and Evaluation Skills . Strong Problem Solving Skills . Effective Communication Skills . Business analysis skills . Bachelor’s degree required . Technical/Professional Requirements. Expert knowledge of Salesforce Marketing Cloud specifically ExactTarget is required . Automation Studio . Data Integrations . SOAP/REST API documentation . SQL Queries . Journey Builder . Contact Builder . Predictive Intelligence . Experience integrating with eCommerce driven data is a plus . Systems integration – WebService REST, SOAP , Batch, EDI, sFTP . Familiarity with Postman or other API testing tools desired . HTML, CSS, JavaScript . Analytics - Coremetrics, Google Analytics, Omniture . Microsoft Office applications -- Office Suite Project, PowerPoint , Excel, Word , Visio and Project . Experience with Jira/Confluence a plus . We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status . If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.