Operations Assessment Center 2023

Job description

When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal.Whether you are an intern, manager, or senior leader, the most valuable asset we have is you. Your unique sense of curiosity, creative mindset, and desire to innovate are what we expect you to bring with you every day.  

We are looking for a Customer Service Intern to join our team to assure support to Customer Service team in a specific area of tasks:

Your responsibilities:

· Order processing (both in SAP and local commercial tool)

· Record and follow up the dispute’s situations (complaints, deductions, returns etc.)

· Efficiently answer to the commercial team requirements (shortages, delivery status, disputes)

· Sending PDF invoices to customers or commercial representatives by e-mail

· Maintain a good collaboration with commercial and physical distribution

Our requirements:

* Previous experience in any kind of Customer Service area represents an advantage

* Strong attention to details in logging, updating, and managing customer requests

* Medium to advance on excel

* Self-motivated, great communication skills and fast learning

* Structured, ambitious, and well organized

What you’ll get…

·Monthly salary

·25 days annual leave

·Meal tickets

·Friendly and dynamic work atmosphere in diverse environment of the market beauty leader;

·Unlimited access to the L’Oréal “MyLearning Platform” to boost your competencies development

·Flexiwork system: up to 2 days of remote working per week

· Cherry on the cake : products from our brands portfolio on special occasions;

Things you must know:

1. We love to be the first at L'Oréal. You will get endless autonomy to propose, experiment, take risks and ensure that we stay at fore front of everything.
2. The beauty industry is changing! We are leading the way and you will be shaping the revolution.
We are not going to lie, the pace will be intense. We'll rapidly innovate! This also means that you'll be learning faster than anyone else in the industry.
We have the resources, the focus, and a large enough user base to experiment with any ideas we can come up with. And you're going to be right in the thick of it.

If this sounds awesome and you think that there might be a fit, apply now!