Operations Assessment Center 2023

Job description

ABOUT THE JOB

• Demonstrate expert skincare product knowledge and application techniques

• Support new customer acquisition through offering skincare consultation and a customised experience for each Kiehl’s customer

• Maintaining the counter quality and merchandising

• Master Kiehl’s product knowledge and current beauty/skincare trends

• Work closely with the Counter Manager and other Kiehl’s Customer Representatives to achieve set sales targets

ABOUT YOU

• Experience in retail with five-star customer service

• A passion for providing a unique customer experience

• A keen interest in skincare and beauty

• Strong communication skills

• Customer focus and collaborative attitude

ABOUT THE PERKS

• Extensive induction and product training
• Structured development plans for your career progression
• Generous product allowance
• Participate in profit share, be entitled to our commission structure and paid parental leave

ABOUT KIEHL’S
Kiehl's was founded as an old-world apothecary in New York's East Village over 180 years ago. Today, Kiehl's is dedicated to giving customers quality skin care and hair care products based on the most advanced science and utilizing unique, natural ingredients. Kiehl's brings New York cool to skincare in Australia and New Zealand. It is a dynamic and growing brand with endless opportunities to develop your career.

ABOUT L’OREAL
L'Oréal Australia and New Zealand are part of the L'Oréal Group – the world's largest pure beauty company with over 100 years of history and experience. We are a passionate team in a growing market, working to deliver our mission of Beauty for All through our local portfolio of 29 brands in Australia and 19 brands in New Zealand.

L’Oréal is leading the revolution of the beauty industry, focusing more on emerging technologies & digital transformation for its consumers in a world that is changing rapidly.
We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability.