Operations Assessment Center 2023

Job description

Business Assistant - 12 month FTC - CPD

to Commercial General Manager 

When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.

By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.

Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else. 

If you want the Freedom to go Beyond, we’ll see you at L’Oréal.

As part of the Professional Products Division, you’ll be playing a huge part in our mission: to democratize the best of beauty, and for us, beauty has to be sustainable.

We embrace and enhance emerging trends to create the most relevant and sustainable beauty products and experiences, making them accessible to each and everyone all around the world, thanks to the diversity of our brands and their communities.

You will

What are key highlights of this role? 

•Provide secretarial and administration tasks for the General Manager including extensive diary management, minute taking, collating & circulating agendas and announcements, resolving queries and preparing presentations as required.
•Arrange internal, national and international meetings, make room bookings, order catering, arrange technical support, take minutes  and arrange relevant travel and accommodation. 
•Organise conferences, Zone visits, Away Days, Christmas parties, team night outs and other Divisional meetings as required, within timeframes and budgets. 
•Co-ordinate ad hoc projects as directed by the General Manager.
•Provide support to Management Committee members of the division in terms of their liaison with the General Manager.  Provide cover when their PA’s are absent.
•Work closely with the PA to Managing Director and other PAs in the division
•Arrange inductions, schedule interviews and organise mid and end of year reviews.
•Co-ordinate expenditure including collating expenses and raising Purchase Orders.  
•Set up and maintain systems, files, records and procedures to provide efficient administrative processes.  
•Liaise with internal and external clients in a professional manner at all times, acting as a representative of the brands and the General Manager.

You are able to

Excellent communication and influencing skills with experience of building relationships across an organisation 

Problem solving skills 

Solutions orientated mindset with the ability to work at pace and cope with ambiguity 

Strong customer service philosophy 

Proven experience of process-improvement and creating a culture of continuous improvement 

Ability to analyse data, draw accurate conclusions and communicate key messages succinctly 

Strong planning and organisation skills – with an ability to appropriately re-prioritise and change as required 

The ability to work to a high degree of accuracy and meet deadlines  

Advanced MS Office 

You are

Organised: You love a list and have strong planning and organisation skills – with the ability to re-prioritise as required.
Measured: We want to track the success of our campaigns and initiatives so projects must be able to show ROI.
Accurate: You have the ability to work to a high degree of accuracy and meet deadlines. 
Entrepreneurial. Every day, you spot opportunities to drive growth for our brand and our customers, making sure the good name of our brand is always protected. 
Super creative: Whether it be in overcoming challenges or creating artwork for your channel, creativity is our back bone, and we love new ideas. 
Proactive and Open: L’Oreal is for the pioneers, which means embracing new ideas, challenges and change with positivity and a hands on approach.
Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes. 
Only Human: we all make mistakes, but you are not afraid of failure. You learn and show how the experience has helped the business learn for the future and benefitted all.
Ambitious: You crave success and L’Oréal is the ultimate place to achieve your dreams. We will support you all the way and make sure you have the support and development in place to help you succeed. 
You. You are real. And you’re true to yourself. We cherish and celebrate diversity so you will feel right at home whoever you are.

You get

We put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.

Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer...so you can enjoy more time with your friends and family.

As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.

Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!

How we recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.