Operations Assessment Center 2023

Job description

Do you want to work for the world’s largest beauty company?  Do you want an exciting and diverse job in an international and dynamic working environment? Do you want to be challenged and developed within your area of expertise? Then you might be just the talent we are looking for to strengthen our marketing team in Luxury Products Division (Lancôme, Yves Saint Laurent, Giorgio Armani, Biotherm, Helena Rubinstein, Kiehl’s, Ralph Lauren, Cacharel, Victor & Rolf, Mugler, Azzaro, Prada, etc.)

 

Make Up Expert for Luxury Division

Are you passionate about luxury products?

Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “OMNI Beauty Advisor” might be the opportunity that you’ve been looking for!

At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.

Now we are looking for a Make Up Expert!

 

You will…

 

Be responsible for representing the brand as a true ambassador, offering our customers’ excellent service at all times instore and online. You must have a passion for make-up and have a proven track record of consistently achieving sales targets. You must be confident in educating customers and beauty advisors on the latest make-up tips and techniques and helping to promote brand awareness through in-store events. You will represent the brand make up expertise in front of press and all brand’s audience, online and in store and collaborate with marketing on event development, animation & product feedback.

 

Responsibilities

 

Master Category Knowledge

 

·      Have full knowledge of all brand axes, products and services

·      Attend, engage and participate in brand training, and implement afterwards

·      Monitor Icon products

·      Have detailed knowledge and awareness of the beauty market

·      Be able to offer a high level of expertise in terms of makeup techniques and personalized service

 

Execute Business & Operations

·      Generate sales growth through execution of exceptional service in store, animations, events.

·      Be aware of account and personal targets and key performance indicator targets

·      Manage stock levels, following brand and POS needs

·      Offer creative ideas to generate new business with focus on product launches and anniversaries

 

Drive Selling Process/Techniques

 

·      Build up and strengthen customer loyalty

·      Generate retail sales through the successful execution of in-store events and strengthen brand loyalty

·      Make appropriate, personalized product and sample recommendations

·      Use confident communication and presentation skills when dealing with customers in store and online

 

Foster Service Attitude

 

·      Deliver luxury service at all times

·      Shows passion for people and products

·      Follow grooming guidelines to promote the brand image

·      Maintain a clean and hygienic work area and adhere to hygiene rules

·      Create welcoming, inspiring and personalized experiences with all customers at all times

 

Leadership & Coaching

 

·      Coach peers & follow up and give feedback to Training Manager and Field Manager

·      Share artistry know-how and experience with customers and BAs

·      Work effectively with colleagues in store, in the field and in head office

·      Coach and lead by example the brands retail tactics for retail excellence

 

Advocacy & Online Representation

 

·      Participates in PR events, online events

·      Develop a goodwill relationship with journalists, influencers and other media population

·      Contribute to brand’s make up expertise offline and online

 

We are looking for our new Make Up Expert to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!

 

What’s in it for you?

 

We offer you an exciting position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, and a dynamic working environment with engaged and passionate colleagues.

 

With its unique international portfolio of 34 diverse and complementary brands, the Group generated sales amounting to 29.8 billion euros in 2019. As the world’s leading beauty company, L’Oréal is present across all distribution networks: mass market, department stores, pharmacies and drugstores, hair salons, travel retail and branded retail. Research and innovation, are at the core of L’Oréal’s strategy, working to meet beauty aspirations all over the world and attract one billion new consumers in the years to come. L’Oréal’s sustainability commitment “L’Oréal for the Future” sets out ambitious sustainable development objectives across the Group’s value chain. 

 

Does it sound like you? #weareloreal and we are thrilled to receive your CV and potentially meet you!