Operations Assessment Center 2023

Job description

Lead and motivate store team to achieve sales growth and provide optimal customer service. Manage in-store operational and Human Resources responsibilities while complying with company policies and procedures. Provide training and ongoing development for store team. Serve as a liaison between retail store and Retail Sales Manager. Develop and execute short and long term plans to achieve goals in support of the store’s business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

• Achieve annual sales goals within operating budgets 
• Monitor store and individual employee sales performance to maintain or increase sales productivity 
• Maintain adequate selling floor supervision and contribute to the store’s daily sales performance
• Recruit, retain and develop a high performing and diverse management team with a compliment of both internal and external talent
• Partner with Retail Operations team to ensure that all stores adhere to Store Operations and Loss Prevention policies
• Partner with Retail Sales Manager to manage Employee Relations issues and ensure compliance with all employment laws and company guidelines
• Provide on-going training and development for store team while maintaining company and educational values
• Effectively execute sales promotions and visual directives 
• Achieve store’s payroll budget goals through effectively staffing
• Perform open and close procedures for the store
• Utilize resources, eliminate roadblocks and drive process improvement
• Regular attendance and timeliness for all scheduled shifts
• Close supervision required

• 3+ years of retail store management experience
• Demonstrated success in driving sales by leading and motivating a team
• Excellent entrepreneurial and analysis skills
• Highly resourceful, flexible and ability to solve problems in a timely manner
• Strong written and verbal communication skills 
• Ability to work independently, manage priorities and make effective decisions
• Thorough knowledge of the competitive landscape and translates findings to positively impact business
• History of promotions and increased responsibilities
• Willing to work flexible hours, including nights and weekends
• High School Diploma or GED required
• Must be able to work on your feet all day
• Walk up and down a flight of stairs and/or ladder if necessary
• Lift up to 25 lbs on a regular basis

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please emailUSApplicationAccommodation@support.lorealusa.com . Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.