KGS - MC - SAP Basis
Internship INDIA
Job description
Roles and Responsibilities
• Hands experience in BO and HANA
• Support and maintain multi-landscape SAP environments
• Perform installation, patching, monitoring of SAP Systems for ECC, CRM, BW, PI, EP, BO, HANA and solution manager.
• Resolve SAP Basis incidents, Periodic monitoring of systems and system checks, i.e. performance optimization, system tuning
• Monitoring ABAP dumps, update and background jobs, backup status, Lock entries, system logs, system response time, processes, Operating system related issues, memory-CPU and utilization.
• Perform ABAP and java SAP transports migration, non-transportable changes, Apply Kernel Patches, SNOTE, EHP, Support Package stacks and SPAM.
• Manage Client Copies, System Refreshes, Profile maintenance, Printer spool and Output devices management.
• Evaluate Early Watch/Service Level reports and come up with an action plan to address the gaps on an ongoing basis
• Capacity planning activities to track database growth, participates in sizing and SAP archiving activities
• Prepare and maintain system documentation, procedures, and standards.
• Have to work in different shift to provide support 24/7
Qualifications and Skills
Experience and Background
• Bachelor's Degree or equivalent experience.
• Minimum 3 years of SAP Basis experience in supporting components SAP ECC, CRM, BW, PI,EP, Fiori, SLD, Solution Manager, HANA, BOBJ BI/BODS, JAVA system and etc. in a globally deployed environment.
• Good understanding of Windows Server operating system, clustering (Windows, Hazelcast), SQL and application installations; basic knowledge of middleware systems is a plus.
• Experience in following and creating Technical SOP documents
• Excellent interpersonal communication and customer service skills
• Strong sense of teamwork, personal integrity, responsibility and accountability
• Should be willing to learn and support other applications which are supported by the Application Support Group as necessary