KGS - MC- Assistant Manager - SAP Basis
Internship INDIA
Job description
Roles and Responsibilities
• Support and maintain multi-landscape SAP environments
• Perform installation, configuration, integration, upgrade and testing of SAP systems
• Implement software upgrades, enhancements, patches as needed and coordinate with technical, functional teams and business users
• Perform root-cause-analysis, as well as performance management and optimization of SAP Systems
• Proactively analyze SAP environment to detect deficiencies and recommend solutions for improvement
• Perform daily checks on systems and interfaces and ensure business processes are not impacted
• Monitors ticket queues and services to meet operational level agreement with customers.
• Tune SAP environments to ensure integrity, and stability and optimal performance.
• Perform Capacity planning and future growth assessments of all SAP systems
• Lead sub-projects as assigned, as well as to act as a mentor in developing, coaching and encouraging of other less experience team members
• Prepare and maintain system documentation, procedures, and standards
• Have to work in different shifts to provide support 24/7 and perform On-Call responsibilities, which requires a 24×7 pager on a rotational basis
Qualifications and Skills
• Bachelor's Degree or equivalent experience.
• Six plus years of SAP Basis experience in supporting components SAP ECC, CRM, BW, PI, EP,GW,SLD, Solution Manager, HANA, BOBJ BI/BODS, JAVA system and etc. in a globally deployed environment.
• Deep knowledge of SAP system installations and administration, as well as deep understanding of the SAP architecture and multiple application modules, particularly strong SAP NetWeaver platform knowledge.
• Experience in Maintaining SAP performance by planning and executing SAP tuning strategies.
• Experience in MSSQL DB, and HANA administration
• Experience with two or more full implementation cycles.
• Solid understanding of Windows OS, Linux administration and Cluster (windows, Hazelcast) troubleshooting
• Hands-on Automation experience of some of the routine BASIS activities
• Worked in 24*7 support environments with On-Call