Resource Manager - KPMG360°

Job description

AutoReq ID

135565BR

Job Title

Resource Manager - KPMG360°

Country

United Kingdom

Location

London

Function

KPMG Business Services

Service Line

Resourcing

Service Line Information

KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Job Description

KPMG360° launched in September 2015, as our one firm apprenticeship programme, offering the structure, support and progression for apprentices to progress to assistant manager and beyond. Through business rotations, apprentices spend their first three years at KPMG building varied experience and studying towards professional qualifications. Apprentices will then specialise, and spend a further three years working towards chartered status in either Audit, Tax or Advisory, or alternatively apply to a permanent position relevant to the skills they have gained.

The Role

The role holder is accountable for the effective, cross-functional resource management of apprentices, and development of required processes and reporting schedules. The role holder is required to have an excellent understanding of the skill sets required by different business areas, and provide coaching and support to apprentices, enabling them to build a portfolio of experience that will best equip them for their chosen specialism. Working closely with key stakeholders, the role holder ensures apprentices are resourced flexibly to meet changing business requirements, and actively seeks opportunities to open new opportunities and drive chargeability and cost savings. The role holder will be responsible for the apprentices’ specialisation process, working closely with the programme lead and student recruitment to ensure the right balance of apprentices across business functions.

Delivery

- Allocation of apprentices to projects, drawing on robust negotiation skills and commercial awareness to resolve conflicts. Escalate issues where necessary.
- Balance individuals’ aspirations with business requirements and apply fair and sensible judgement in the allocation of resources, managing expectations of apprentices’ appropriately.
- Has a rich understanding of skills required by different business functions, and support apprentices to plan and undertake business rotations that will equip them with the best skills and experience for their chosen specialism.
- Influences key stakeholders to broaden the range of roles available to apprentices. Drives utilisation, and seeks cost savings through effective and innovative deployment of apprentices.
- Project manages the process by which apprentices will specialise in their preferred business function, working closely with Student Recruitment, Learning and Resourcing. Works with apprentices, BOLs and People Leaders to understand demand, and ensures that apprentices are allocated in line with their experience, aspirations and feedback. Uses negotiation skills to resolve issues and find solutions that balance the needs of apprentices and the business.
- Seeks feedback from key stakeholders at all levels and drives improvements to the programme. Promotes and raises awareness of the programme internally.
- Acts as a key point of contact for learning and PQA to ensure learning is timed appropriately to equip apprentices with the skills they need. Balances cross-functional business requirements to minimise impact to the business of training activity.
- Plays a key role in decisions related to recruitment numbers, and allocation of apprentices across business functions.

MI and Reporting

- Provides direction and oversight to offshore resource administrator in the creation of MI and Retain updates.
- Distributes monthly MI and commentary – provides challenge and insight to key stakeholders to drive utilisation and continually refine role portfolio
- Works with wider resource management community to analyse resource data and highlight any highlight any concerns in periods of peak holiday, training or non-chargeable activity that will impact business performance. Identifies where apprenticeship can support periods of resource shortages.
- Works with programme lead to forecast expected destinations and progression of apprentices based on historical data, and feeds into workforce planning activity.

Stakeholder Management

- Build and maintain strong relationships with PLs, BOLs and other cross-functional stakeholders, including the wider resourcing team and key members of the people function. Work closely with the programme lead to keep this diverse stakeholder group up to date on programme developments.
- Work closely with KPMG360°management team to identify the right opportunities to support apprentices to grow and develop.
- Input into KPMG360°learning curriculum through sharing insights from the business on current skills gaps and future skills needs. Present at monthly cascade calls, inductions and forums to ensure that apprentices have a full understanding of resourcing processes.
- Acts as a sounding board for apprentices, supporting them to make decisions on business rotations and their career pathway, offering insight and challenge.
- Challenges role specifications to ensure each placement is stretching and value adding, and that apprentices understand how roles contribute to the success of the organisation.

Experience and Background

- Resourcing background gained in a Professional Services environment or similar
- Resilient and capable of working in a challenging, continuously changing environment
- Confident, assertive and have the ability to prioritise and manage both the workload of themselves and the team within which they operate.
- Strong team player
- Flexibility and tenacity
- Strong Commercial Awareness
- Proven experience of working in a new business environment, establishing new processes and ways of working and building new relationships

Our Deal

If the chance to work with interesting clients and innovative technology wasn’t rewarding enough, we’ll motivate you in other ways too. At KPMG you can expect real responsibilities and opportunities to grow professionally.

‘Our Deal’ sets out all the different ways you’ll be rewarded at KPMG. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, we have created an environment that can bring out the best in you.

Flexible Working

While some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands.

We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Applying with a Disability

KPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that you are treated fairly throughout our Recruitment Process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require, with your recruitment contact.

KPMG's commitment to diversity

KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 years in the Top 25. We are proud of the value we place on individuality; we want you to bring your full self to work and truly maximise your potential. We believe that your individuality helps us to deliver the best results for our clients. Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG.

Returning to work after a break

At KPMG, we appreciate that returning to work after an extended career break can be daunting. We understand that those with experience who have taken a career break have a wealth of experience and knowledge to offer our organisation, which helps us to achieve our business goals. We will support you to refresh your skills, develop your confidence and provide a supportive network across the firm to help you best integrate into the working environment. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Policy for Agencies

KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies:Policy