IT Business Analyst

Job description

The Technology Solutions and Innovation team within KPMG Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high quality IT services internally to enable our business.

In this position, you will be working with internal business and functional units. In the course of work, you will be:
• Initiating iteration zero discussions with business teams to formulate early realistic technical designs against business visions.
• Working with the business teams to elicit and gather business and functional requirements.
• Collaborating with innovation and design teams to rationalize user flows as part of system design.
• Designing, developing, and implementing software solutions to meet business requirements.
• Working with the technical lead to translate these requirements into work packages for offshore development.
• Evaluating relevant technologies and out-of-the-box solutions to meet business needs.
• Leading and managing projects from initial requirements gathering to implementation phases, and transitioning into operations & maintenance.
• Prioritizing and rationalizing the implementation of functionalities in an agile environment.
• Conducting training for end users on various applications and tools.
• Enhancing existing software systems for additional functionality and features.
• Supporting users in the usage of tools, and managing new or change requests.
• Managing vendors and contracts to ensure projects are successfully delivered.
• Ensure all work is delivered to meet risk and quality compliance requirements.

Job requirements
• A Degree in Computing Science/Information Systems or related areas
• A minimum of three to five years of relevant working experience
• Working knowledge and experience in Software Development Life Cycle
• Have conceptual knowledge of DevOps, if not actual working knowledge
• Strong analytical ability and project management skills
• Good interpersonal, communication, decision-making skills and a responsible attitude
• Strong in documentation, quality processes and project execution
• Knowledge and working experience with web-based technologies and common databases (MS SQL, MySQL and etc.)