Human Resources Coordinator (Contract)

Job description

The KPMG HR Shared Services Centre (HR SSC) provides a streamlined delivery of standardized transactional, operational and consultative services using a scalable shared service model, to deliver process and time efficiencies while ensuring compliance.

As a member of the HR Shared Services Centre, the HR SSC Coordinator provides HR generalist support to all KPMG employees, Partners and retirees, as well as operational support within HR. This position requires specialized knowledge about general HR policies and programs, as well as business travel procedures. This position reports to the Team Lead, HR Operations within the HR SSC.

The successful candidate for this role will work a scheduled 7.5 hour shift Monday to Friday from 10:00 a.m. to 6:00 p.m. MST.
This role is a 1 year contract.

What you will do

The successful candidate will:

·  Provide first level support for all KPMG employees, Partners and retirees with questions concerning National HR Policies and Programs.
·  Become a subject matter expert in order to deliver efficient support surrounding National HR policies and programs including employee, Partner and retiree benefits, vacation, people programs, leaves of absence and overtime.
·  Be accountable for the delivery of excellent client-focused service by engaging in active listening and projecting the highest level of professionalism in every interaction.
·  Act as junior case manager, supporting employees through sabbatical and parental leaves, as well as managing the voluntary departure process.
·  Liaise with KPMG Law, our immigration counsel, in support of employees and partners travelling internationally on business.
·  Effectively use our case management system to manage questions and cases and track related communications.
·  Actively participate in team meetings and provide support to peers to ensure consistency in the provision of support to internal clients.
·  Engage in project work as required.
At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote topersonal matters, and our approach to flexibility provides for this.

What you bring to the role

A successful candidate will possess the following skills and behaviours:

·  Bachelors or post-graduate degree in HR or related field
·  1-2 years work experience in a client facing role
·  Demonstrated ability to learn detailed business processes
·  Perform well under pressure and demonstrated adaptability in managing unexpected situations
·  Demonstrated strong relationship building skills and the ability to work well both independently and in a team environment
·  Excellent English (oral and written)communication skills
·  Knowledge of basic HR and benefits processes or experience an asset
·  Computer proficiency with MS Outlook, Word and Excel
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Location Edmonton, AB ,Our Values, The KPMG Way
We lead by example | We work together | We respect the individual
We seek the facts and provide insight | We are open and honest in our communication
We are committed to our communities | Above all, we act with integrity

KPMG is an equal opportunity employer and values diversity in its workforce. KPMG encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If you require a disability-related accommodation in order to participate in the recruitment process , please contact the HR Shared Service Centre by email or by phone at 416-777-8002 or toll free 1-888-466-4778 (Option 1). KPMG will consult with all applicants with disabilities who request accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
Category Human Resources Service Line Human Resources ,Industry Not Applicable