Service Engineer - Pune

Job description

About us

KONE India is part of KONE, one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow™ experience to those using our equipment in residential and office buildings, hotels, public transportation sites, hospitals, shopping malls and many special buildings

We are looking for

Maintenance supervisor’s role is to plan, manage and control the field service operations in his area, according to the service contract requirements, the company policies and the KONE processes. The individual will be the first point of contact for his technicians. He is also the first point of contact for all technical or operational issues raised by any customer whose equipments he has been assigned.
He is accountable for the costs of the maintenance field operations (callouts, service repairs, planned maintenance), as well as for the revenues of callout and service repairs sales.

We offer

At KONE, we are focused on creating an innovative and collaborative
working culture where we value the contribution of each individual. Employee
engagement is a key focus area for us and we encourage participation and the
sharing of information and ideas. Sustainability is an integral part of our
culture and the daily practice. We follow ethical business practices and we
seek to develop a culture of working together where co-workers trust and
respect each other and good performance is recognized. As you will be at the
core of KONE - an everyday hero who makes people's lives easier – we are proud
to offer a range of experiences and opportunities that will help you to achieve
your career and personal goals and enable you to live a healthy and balanced
life

Desired profile

Skills, Education and Experience

Skills: Customer Focus, Attention to details, Team management, Good listening and communication skills

Education: Diploma or BE/B.Tech

Experience: 3-7 years relevant exp
.