Logistics Support Operator - Kn Portal - SERBIA

Job description

If you are interested in providing excellent customer experience and working in a diverse and fast-growing environment, do not hesitate to learn more about this vacancy.

Your Role

You will be responsible for first line support to our regional companies and efficiently resolving all requests and queries. Together with the team, you will build improvement possibilities in order to offer the best quality and efficiency in the service provided.

Your Responsibilities

Providing outstanding customer support by offering first line assistance to customers with all possible queries in regards to logistic service provided
Offering exceptional service via direct contact, demonstrating accountability and efficiency
Ensuring all necesary changes are made in the system
Following established guidelines in order to achieve the best possible quality of service offered
Ensuring data protection and data accuracy for all customer related information You will be responsible for first line support to our regional companies and efficiently resolving all requests and queries. Together with the team, you will build improvement possibilities in order to offer the best quality and efficiency in the service provided.

Your Skills and Experiences

Excellent knowledge of the English language
PC literate (Word, Excel, Outlook, Internet)
Minimum high school diploma
Ability to follow defined processes and procedures
Customer service orientation

Good Reasons to Join

Kuehne+Nagel invests in the development of your talent through Individual development plans tailored to your career goals and also motivates you to deploy your talent for delivering continuous business improvement and customer excellence. You can expect a variety of internal training and access to our internal learning platform and e-library for your personal and professional growth as well as subsidized foreign language courses. We offer you a compensation and benefits system that follows the business trends of service centers. Kuehne+Nagel supports your well-being, therefore we offer you subsidized Fitpass monthly membership, team-building events, sports activities and fresh seasonal fruit in a healthy environment. Our employees have the opportunity to experience both working from the office and from home, since we take turns with remote work. We are continuously building our local and global network and our service portfolio, creating career opportunities in different fields of work worldwide. Most importantly, we build a company culture that puts people at the center of what we do and wants to deliver progress to the society (people & planet) To find out why Kuehne + Nagel is the best place to advance your career, start a conversation with us and click apply today!

Offers “Kn Portal”

Job description

Your Role

Your Responsibilities

Your Skills and Experiences

Good Reasons to Join