SAINT LAURENT E-Business Operations Coordinator Internship - Kering - Paris

Job description

A PROPOS DE SAINT LAURENT Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

Mission:

Within the E-Business team and reporting to the E-Business Operations Coordinator, your role will be to monitor and coordinate e-commerce operations on a global scale to guarantee impeccable service to our clients.

Main Activities:

Operational:

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Managing the Omnichannel order backlog (Ensuring adherence to processing times, monitoring and resolving any issues encountered)

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Monitoring BtoB flows, ensuring compliance with shipping, delivery and receipt deadlines for CONCESSION partners, and also BtoC shipments for marketplaces clients

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Follow up closely every RTV (Return to Vendor) activity with CONCESSION partners, coordinate and drive processes among inventory, after-sales, and partners, for example, documents issuing, packaging, pickup, and other tasks to ensure the successful completion of RTV activities.

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Respond to partners’ inquiries regarding product information and pricing to ensure that goods delivered to customers can be promptly inbounded.

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Assist in investigating issues such as shipment delays, IT bugs, stock discrepancies, and sales variances.

Communication & Reporting:

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Organize communications to internal and external teams (customer service, warehouses, supply chain) regarding all information related to your area of responsibility.

Project:

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Participation in benchmarking for upcoming projects and support on ongoing projects across multiple phases (design, testing, hypercare).

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Collaborating with cross-functional teams to propose automation and optimization solutions.

Profile:

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Graduate of a university, engineering school, or business school specializing in Supply Chain or E-business (Master's level or equivalent)

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Ideally with initial experience in e-commerce or supply chain.

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Strong interest in the luxury sector

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Fluency in English is essential

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Excellent interpersonal skills, both written and verbal

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Proficient in Microsoft Office (Excel, Word, PowerPoint)

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You are organized, independent, proactive, dynamic, and meticulous.

6-month internship available starting March 2026.

· Full time
· Europe
· France

Offers “Kering”

Job description