POMELLATO Operations Specialist

Job description

Your opportunity

This role supports the Operations Senior Manager in overseeing logistics, inventory, repair coordination, and international shipping for Pomellato Japan.  

How you will contribute :

Inventory & Stock Management

·  Oversee the inventory of Jewellery and Packaging.
·  planning and executing biannual inventory checks across all Pomellato Japan locations.
·  Collect and analyze data, and reporting of inventory results to Operations Senior Manager and Finance.
·  Oversee Monthly Inventory closing on the system and share the inventory data to Finance.

Logistics & Repair Coordination

·  Liaise with Outsourcing Warehouse and repair vendors to ensure smooth operations.
·  Orders and manage repair orders, coordinating with stores and repair centers (domestic and Italy).
·  Maintain accurate records of repair status and delivery timelines with systems.

International & Domestic Shipping

·  Prepare shipping documentation and assist with customs clearance procedures.
·  Coordinate furniture imports for store openings and relocations.
·  Communicate with HQ, merchandising, and logistics teams to align on shipping schedules
·  Place customer orders and follow up the delivery schedule

Quality & Vendor Management

·   Supervise quality control and inventory processes.
·  Assist in managing vendor contracts, and process invoices related to operations.
·  Report quality issues to HQ

System & Documentation

·  Arrange shipments of Jewellery and Packaging from the external warehouse using system.
·  Generate packing lists and consignment documents.
·  Maintain and update data in Salesforce and other relevant systems.

Cross-functional Communication

·  Act as a point of contact for store staff regarding shipment status, repair updates, and operational issues.
·  Gather feedback and propose improvements to workflow and service quality.

Who you Are :

·  Minimum 3 years of experience in logistics, operations, or supply chain coordination (retail industry preferred).
·  Strong organizational and communication skills.
·  Business-level Japanese and English (Italian is a plus).
·  Proficiency in Microsoft Office and Salesforce (or willingness to learn).
·  Detail-oriented with a proactive mindset and willingness to grow into a managerial role.
·  Results-oriented with the ability to work autonomously and under pressure.

·  Full time
·  Asie
·  Japan