GUCCI Team Manager Women's Shoes, Selfridges

Job description

We are looking for a Team Manager to join our Selfridges leadership team and lead our Women's Shoes department. You will report to the Store Director and lead a sales team of Senior Client Advisors and Client Advisors to achieve business and product category goals. You will develop and grow the talent within your team.

Key Accountabilities

·  Own the overall performance of your department, balancing commercial success, client experience and people development.
·  Drive business results by analyzing performance, identifying opportunities and executing impactful action plans.
·  Build a strong clienteling culture, growing client loyalty and retention, supporting your team to develop tailored client strategies.
·  Embed a high-performance culture through effective performance management, ensuring the highest standards of client experience, selling excellence and accountability.
·  Take ownership of the appearance of your department, ensuring it is always presented to the highest luxury retail standards.
·  Partner closely with the Store Director and key stakeholders (HR, Training, Merchandising, Operations, Clienteling, Visual Merchandising...) to deliver business priorities.

Key Requirements

·  Proven leadership experience in luxury fashion or premium retail.
·  Strong commercial acumen with a track record of delivering results.
·  Highly organized, with the ability to thrive in a fast-paced environment.
·  Ability to manage performance and develop high-performing teams.
·  Excellent communication and stakeholder management skills.
·  Energetic, adaptable and hands-on leadership style.
·  Passion for luxury fashion, client experience and team success.

·  Full time
·  Europe
·  United Kingdom