GUCCI Store Manager

Job description

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Store Management: Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand. Sub-Job Family Description - Assistant Store Manager: Partners with the store manager to achieve business goals. Supports day-to-day running of the store, CRM activities, loss prevention, human resources management and visual merchandising presentation. Acts as a brand ambassador with consistently high standards to enhance sales and motivate store staff to excel.

Sales and Client Management

·  Establish and implement Action Plans to develop sales for each product category and client segment
·  Ensure the achievement of business objectives and implementing activities and strategic projects, keeping in constant connection with Corporate functions
·  Demonstrate sales leadership by playing an active role on the sales floor
·  Ensure the implementation and development of CRM initiatives to develop a clientele network for the store
·  Ensure service excellence and client engagement in store

People Management

·  Manage a retail team with the support of Local HR (Recruitment, Coaching, Training)
·  Ensure the development of motivation, sense of belonging, and business involvement

Maximise Stock Business Potential

·  Build and maintain rapport with potential business providers (VIG, Landlords, personal shoppers, etc)
·  Support the PR and Consumer Management team in events
·  Ensure effective manpower manning in store (MTT)

Visual Merchandising Management

·  Ensure correct interpretation and implementation of visual guidelines, keeping the retail team up to date about visual issues, and ensuring VM maintenance, through a close cooperation with the Visual Display team 

Store Management

·  Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures 
·  Ensure an adequate integration and optimization between front and back-office, ensuring appropriate store resources coverage, and supervising logistics and stock management
·  Ensure maintenance of inventory accuracy, in line with corporate policies and procedures 

·  Full time
·  Asie
·  Vietnam