GUCCI Operations Controller - Chicago Michigan Avenue

Job description

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role Mission

As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory.  You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues.

You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience.  This person must possess a positive attitude, excellent communication skills and a passion for the brand.

Key Accountabilities

Operations

·  Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve;
·  Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;
·  Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner;
·  Maintain clear and accurate operations documents/procedures for reference purposes;
·  Submit all 8300 and tax-exempt forms as received;
·  Communicate all discrepancies/issues immediately to management;
·  Process repairs and damages on a timely basis according to company guidelines;
·  Assists with physical maintenance of the boutique;
·  Place orders as needed for all supplies for the office and store;
·  Ensure compliance with company standards, procedures, and security guidelines.

Inventory

·  Ensure an accurate and organized store inventory at all times;
·  Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager.

Key Requirements

·  Bachelor’s Degree preferred;
·  Experience with technology to utilize internal retail systems and shipping software programs;
·  Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;
·  1 year of administrative or stock experience; preferably in a luxury environment;
·  Strong attention to detail and ability to multitask;
·  Familiar in Microsoft Word and Outlook;
·  Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.

Work Authorization

·  Qualified candidates must have the proper work authorization to work in the United States

Accessibility

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at  accessibility.americas@gucci.com .  

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

·  Full time
·  Amérique du Nord
·  United States of America