GUCCI Client Advisor (MBS/Orchard)

Job description

As a Client Advisor for GUCCI you are a sales professional in luxury goods who provides exceptional, client centric service to all customers.

RESPONSIBLITIES:

Sales & Client Service

·  Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
·  Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
·  Proactive achievement of monthly sales objectives
·  Follow-up on client enquiries and requests, including after sales services, proactively and independently
·  Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
·  Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
·  Exercise team work and collaboration to ensure that client needs are placed at top priority

Visual Merchandising Management

·  Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines

Operations

·  Adhere to all in-store SOPs
·  Assist with cashiering and daily closing settlement
·  Stocks receiving and packing in the respective categories assigned
·  All other related duties as assigned by the Store Manager

Inventory Control

·  Conduct category scans for inventory purposes
·  Assist with stock maintenance and cycle counts
·  Replenishment of display merchandise as required

Requirements:

·  Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
·  Customer service oriented and driven in sales
·  Independent individual with strong decision making skills
·  Inquisitive mindset with the ability to engage
·  Passionate in growing a career within the luxury fashion industry

·  Full time
·  Asie
·  Singapore