GUCCI Client Advisor, Harrods
London, UNITED KINGDOM Sales
Job description
We are looking for Client Advisors to join our team in Harrods on a full time permanent contract. Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Key Accountabilities
· Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities
· Effectively uses cross- and upselling techniques to maximize sales opportunities
· Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
· Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
· Combines styling knowledge with the ability to mix-and-match products to best serve the client
· Develops local and international client base and seeks to recruit and develop top clients
· Full time
· Europe
· United Kingdom