BOTTEGA VENETA Düsseldorf – Client Advisor (m/f/d), Part‑Time (15h/week)

Job description

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products. Bottega Veneta is as much a feeling as it is an aesthetic

We are currently seeking a Part‑Time Client Advisor (0.4 FTE – 15 hours per week) who will report to the Store Manager as part of our dynamic team in Düsseldorf .

Your opportunity

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

How you will contribute

·  Finalize sales targets achievements in line with company strategy
·  Use effective selling techniques to maximize the business potential of the stores
·  Contribute to build team working sharing information and best practices
·  Collect and update customer information to ensure an efficient use of CRM and Client Book
·  Uphold respect of the company standards and procedures
·  Keep stock info updated and follow store-to- store transfer request procedures
·  Cultivate customer relationships
·  Deliver excellence in customer service in alignment with the company standards

Who you are

·  Native speakers as an advantage
·  Work experience at least 1 to 2 years
·  Excellent customer and service attitude and high flexibility to adapt to several types of Customers
·  Sales experience preferably in fashion & luxury contexts
·  Excellent communication and empathic skills                  
·  Commercial results orientation
·  Good team player
·  Multitasking, flexible
·  Capacity to work in a fast moving, dynamic and stressing environment

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

·  Part time
·  Europe
·  Germany