BOTTEGA VENETA Client Advisor (m/f/d)
Berlin, GERMANY Sales
Job description
About us Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Berlin (Kurfürstendamm) .
Your opportunity
Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.
How you will contribute
· Finalize sales targets achievements in line with company strategy
· Use effective selling techniques to maximize the business potential of the stores
· Contribute to build team working sharing information and best practices
· Collect and update customer information to ensure an efficient use of CRM and Client Book
· Uphold respect of the company standards and procedures
· Keep stock info updated and follow store-to- store transfer request procedures
· Cultivate customer relationships
· Deliver excellence in customer service in alignment with the company standards
Who you are
· Native speakers as an advantage
· Work experience at least 1 to 2 years
· Excellent customer and service attitude and high flexibility to adapt to several types of Customers
· Sales experience preferably in fashion & luxury contexts
· Excellent communication and empathetic skills
· Commercial results orientation
· Good team player
· Multitasking, flexible
· Capacity to work in a fast moving, dynamic and stressing environment
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
· Full time
· Europe
· Germany