BOTTEGA VENETA - Assistant Store Manager

Job description

Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking an Assistant Store Manager as part of our dynamic team in Pc Hooftstraat Ca Amsterdam.

How you will contribute

·  Develop and maintain good product knowledge and provide excellent customer service.
·  Understand current products, trends and collections and ensuring that customers are informed and aware.
·  Replenish stock and maintain high standards of merchandise and product presentation.
·  Handle customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
·  Keep up to date with customer requirements and operating procedures.
·  Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
·  Ensure that all procedures and policies are understood - carry out work according to those standards.
·  Personal appearance and presentation must be strictly in line with company standards.
·  Adhere to Security and Health & Safety regulations. 
·  Open & close the store according the needs of the business, in line with company security rules.
·  Carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Client Advisor role.

Who you are

·  Substantial experience in a similar role
·  Experience in a customer service role with face-to-face customer contact
·  Ability to adapt to frequent change and a high pressure environment
·  Ability to initiate contact and communication
·  Motivated by being a team player with a common goal
·  Excellent communication and interpersonal skills with the ability to build and maintain relationships
·  Able to work in fast paced environments
·  A strong team player and considerate of colleagues

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

·  Full time
·  Europe
·  Netherlands