BALENCIAGA - Sales Associate, Selfridges

Job description

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

our opportunity

The Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values.

How you will contribute

·  Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio
·  Ensure client satisfaction by constantly providing the standards of Balenciaga services and values
·  Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance
·  Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
·  Work closely with the Stock team to ensure product availability and meet client requests
·  Provide constant feedback on client activity and market trends
·  Maintain display and organization of all areas per the visual merchandising guidelines

Who you are

·  Proven experience in a similar role, or a role with a transferrable skill set
·  Able to work in a fast-paced environment with a high level of attention to detail
·  Product sensitivity and a strong market and fashion trends knowledge
·  Ability to work in a team and to work independently
·  Strong administration and digital skills
·  Excellent written and oral communication skills
·  Fluency in English 

Why work with us?

This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

·  Full time
·  Europe
·  United Kingdom