Transport Integration & Mobility Manager (UAE National)
UNITED ARAB EMIRATES
Job description
Transport Integration & Mobility Manager (UAE National)
Date: Nov 2, 2026
Location:
Dubaï, AE, 114190
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Brand: KEOLIS
Contract Type: Permanent contract
The purpose of this position is to manage and oversee key operational interfaces including transport integration & mobility, emergency services and governmental
interfaces for the Keolis-MHI Dubai Metro and Dubai Tram.
KEY RESPONSIBILITIES
Strategic
· Lead Dubai Metro and Tram integration issues with the RTA for the delivery of integrated transport services.
· Liaison and agreement on the Third-Party Management and Interface with the Roads and Transport Authority.
· Liaise with the emergency services including the police to ensure that all arrangements for emergency response and management are in place.
· Run focus groups, desk-top exercises and the new initiatives related to security and stakeholder relations department.
· Liaise with third parties and internal departments to develop their involvement in line with operational assurance, including the planning, implementation of interdisciplinary.
· Maintain excellent relationship with our Stakeholders.
· Manage and deliver the Public Integration Proposal.
Financial
N/A
Stakeholder / Customer
· Internal stakeholders include Keolis-MHI operation-related units, departments, managers, board members Keolis Group, Mitsubishi Heavy Industrial and Mitsubishi Corporate.
· External stakeholders are third parties that may include governmental and private sectors, the general public, regulatory agencies, and etc.
· Road & Transport Authority (Rail Agency, Rail Right of Way, Security Corporate, Safety Risk Regulation Planning Department, Public Transport Authority, Traffic Road Authority) and other agencies in RTA.
· Dubai Transport Security Police.
· Dubai Police (Police Stations, General Deportment of Protective & Emergency, Traffic Police, Rescue & Search, Operation Control Centre, Resilience centre Police and etc)
· Dubai Civil Defence
· Dubai Cooperation of Ambulance Services
· And others as identified in stakeholders register and matrix.
Operational
· Manage key operational interfaces including transport integration, emergency services and governmental interfaces for the Dubai Metro & Tram.
· Chairing and leading the Multimodal Transport Integration Meeting with RTA Rail Agency and PTA Bus.
· Support the KM departments and emergency services including the police to ensure that all arrangements for emergency response and management are in place.
· Support in the Implementation of Test Exercise programme for Dubai Metro and Tram.
· Liaison and agreement on the Third-Party Management and Interface with the Roads and Transport Authority.
· Maintain communications and interface with 3rd parties (where necessary) with aim of achieving integrated approach to Testing and Trial Running.
· Conduct walkthrough, site familiarization and site visit with stakeholders’ pre-events or exercises and when its needed or required.
· Identify the required Stakeholder and start communicating and build a relationship.
Capability / People
· Leadership & Influence
· Conflict Resolution
· Relationship Building
· Feedback & Coaching
· Effective Communication
KEY COMPETENCIES
Technical Competencies
· Abilityto identify, analyse, and manage relationships with internal and external stakeholders.
· Skilled in mapping stakeholder influence, interests, and communication needs.
· Ability to develop and execute effective communication and engagement plans aligned with departmental objectives.
· Risk Assessment / Risk Mitigation.
· Training & Development – Emergency Services Site Familiarisation.
Behavioural Competencies
· Collaboration & Teamwork.
· Relationship Building.
· Problem Solving & Critical Thinking.
· Cultural Awareness.
· Leadership.
· Decision-Making.
· Communication.
MINIMUM QULAIFICATIONS
Min.
Required
Desirable
Education
· Degree holder or high diploma of post-secondary education in a related discipline.
· Professionally qualified with membership of a recognised transport institution.
Experience
· A minimum of 5 years of relevant work experience is required.
· Preferably 2 years’experience working in a transport environment or other similar environment.
· Experience working with emergency service and other governmental organisations.
· Thorough understanding experience of dealing with third parties within the United Arab Emirates.
· Experience in operational delivery and working with Key Performance Indicators and contractual targets.
· Experience budgeting and forecasting.
Skills / Training
· Good English and Arabic communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.
· Good literacy and analytical skills required for the role.
· Ability to understand complex systems and possess good IT skills.
· Strong organisational skills, detail oriented, and the ability to handle multiple priorities.
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