Resource Planner

Job description

Resource Planner

Date: Jul 4, 2025

Location: 

Dubaï, AE, 114190
#job-location.job-location-inline { display: inline; }

Brand: KEOLIS

Contract Type: Permanent contract

The purpose of the job is to create and update the resource schedule for Dubai Metro & Tram, ensuring that Resource Planning Procedure is strictly implemented along with the HR and QHSE working policies and UAE Labour Law.

MAIN RESPONSIBILITIES

·  Create and update resource schedule for the Dubai Metro & Tram ensuring optimum levels of normal and contingency services that best satisfy the different scenarios whilst meeting the target performance requirements for both Operations and Maintenance.
·  Ensure strict implementation of the Resource Planning Procedure.
·  Ensure the services standards can be implemented by the production.
·  Review and updating of effective and efficient operational roster which meets commercial, operational, and safety requirements.
·  Ensure correct resource levels are in place to deliver a world class service
·  Prepare daily/alternate roster arrangements for special events, alternate service patterns and emergency and degraded operations as per operational and maintenance requirement.
·  Deal with staff roster issues and make necessary adjustments to provide efficient and effective duty arrangements.
·  Monitor and review the effectiveness of the roster arrangements, make necessary adjustments and escalate any issues that require further management review.
·  Recommend improvements to provide a productive and efficient service within the whole Dubai Metro & Tram.
·  Review the resource efficiency of the assigned section ensuring compliance with the Fatigue Index.
·  Update and maintain data in relevant sections to ensure staff resourcing, availability, and overtime are accurately recorded.
·  Regularly coordinates with the assigned departments.
·  Ensure integration of the Mandatory Trainings per sections for all shift worker in the resource scheduling.
·  Record and update assigned department staff leaves including but not limited to annual leaves, sick leave, time-off-in-lieu (TOIL) quota and claims in the Human Resource System.
·  Ensure correct overtime submitted, processed and paid to respective staff as per the assigned department whilst coordinating with the HR Department;
·  Attend assigned department’s meeting when required.
·  Perform other duties assigned by the Senior Resource Planner and Resource Planning and Systems Manager.
·  Protect information assets and data including both electronic and paper based.
·  Promote a good QHSE and Information Security culture among their peers, subcontractors and third parties.

 

KEY SKILLS

·  Highly motivated and flexible to be able to work in a time-sensitive environment and respond quickly and effectively to unanticipated high workloads, events and emergencies.
·  Good literacy and analytical skills required for the role.
·  Ability to understand complex systems, possess good IT skills and ability to learn new software-based applications.
·  Good written and verbal communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.
·  Strong organisational skills, detail oriented, and the ability to handle multiple priorities.
·  Ability to work under pressure.

 

KNOWLEDGE REQUIRED 

·  Strong knowledge of Microsoft Office Proficient.
·  Basic knowledge of Data analysis and visualization.

 

EXPERIENCE

· 
A minimum of 1 year, Preferably 3 Years Experiance and awarness in reilway operations.

· 
A minimum of 1 year, prefarbly 3 years experiance in data analysis and/or similar role.

EDUCATIONAL QUALIFCATION

·  Ideally a degree holder or higher diploma of post-secondary education in a related discipline.

Job Segment: Event Planning, Data Analyst, Compliance, Information Security, Claims, Hospitality, Data, Legal, Technology, Insurance