Car Park Attendant

Job description

Car Park Attendant

Date: Feb 16, 2026

Location: 

Dubaï, AE, 114190
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Brand: KEOLIS

Contract Type: Permanent contract

The purpose of this position is to deliver a safe, reliable, world class and customer focused car park environment.

MAIN RESPONSIBILITIES

·  Monitor and maintain car park operational status and to ensure the safety and comfort of customers movement within the car park premises.
·  Enforce revenue protection strategy and system by-laws.
·  Provide car park and park-and-ride information and respond to customer enquiries.
·  Handle lost property.
·  Meet and greet customers and provide a highly visible and proactive level of customer service.
·  Comply fully with relevant procedures and work instruction.
·  Enforce safety procedures and instructions and ensure the safety of customers and other employees of the railway.
·  Provide support and assistance to customers with in particular those with special accessibility needs.
·  Perform shift and emergency duties when required.
·  Perform and carry out other duties as instructed / directed by the Car Park Controller and Station Master.

 

KNOWLEDGE REQUIRMENT 

·  General information about the network in order to deliver a good response to customer queries.
·  Parking operations systems.
·  Relevant procedures and work instructions to ensure full compliance.
·  The workings of the car park environment.
·  Maintain good knowledge of Keolis MHI revenue protection strategy and the system by-laws.

 

KEY SKILLS 

·  A mature, proactive and responsible approach to work with initiative and problem solving capability;
·  Ability to liaise in a professional and persuasive manner with staff at all levels in the organisation;
·  Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
·  Detail oriented and the ability to handle multiple priorities.

 

EXPERIANCE

·  Minimum 1 year experience as a front line staff delivering customer services, security and/or in a car park (or equivalent) environment;
·  Experience and understanding of dealing with customers.

 

EDUCATIONAL QUALIFCATION

·  Ideally a degree holder or higher diploma of post-secondary education in a related discipline.

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