Administrative Assistant

Job description

Administrative Assistant

Date: Jul 1, 2025

Location: 

Dubaï, AE, 114190
#job-location.job-location-inline { display: inline; }

Brand: KEOLIS

Contract Type: Permanent contract

 

The purpose of this position is to provide administrative support to the Passengers and Trains Services Department.

 

KEY RESPONSIBILITIES

Strategic

·  Contribute to the departmental objective and achievements of Key Performance Indicators.

 

Stakeholder / Customer

·  Establish and maintain professional relationship with internal & external Stakeholders to understand project requirements and deliver creative solutions that meet objectives and deadlines.

 

Operational 

·  The Administration Assistant will be responsible for providing administrative and clerical support to the Station Operations including but not limited to the following:
·  Official letters, emails, reports and minutes of meetings
·  Collection of timesheets from Passenger Services and Trains Department for approval
·  Timely and systematic collection of station forms required in completion of reports to Management
·  Provision, distribution and regular replenishment of office supplies and station forms in the stations
·  Daily collection of reports and official documents for submission to various departments
·  Facilitate provision of access badges, name badges and other ID-related needs of the staff in the station according to approved procedures
·  Collection and submission of requests forms for station uniform (shoes, vests, etc.)
·  Responsible in scheduling meetings and coordination of appointment diaries, filing system and records;
·  Responsible for daily updating of data and preparation of daily and weekly reports for the clients
·  Regular update of sickness and absence records of station staff

 

Capability / People 

·  Responsible for monitoring time, attendance and holiday for the Passenger Services and Trains Department; including outsource staff and coordinate with the Passenger Services Manager, Group Station Supervisors, Train Services Supervisor, and Station Masters that includes but not limited to the following:
·  Monitoring of sickness of staffs and duly recording in the sickness file of the department

 

KEY COMPETENCIES 

 

    Technical Competencies

·  A thorough understanding of Station operations.

 

     Behavioural Competencies

·  Excellent communication skills
·  Flexible and adaptable to the demands of the job
·  Ability to meet challenging deadlines

 

MINIMUM QUALIFICATIONS 

 

Min.

Required

Education

Ideally a degree holder or higher diploma of post secondary education in related discipline.  

Experience

Through understanding of station operations and associated activities. 

Skills / Training

1. Fluent in English.

2. Fluent with Microsoft office tools (Must have robust knowledge in MS Excel, Power point)

Job Segment: Secretary, Administrative Assistant, Clerical, Administrative