Pharmacy Account Manager - North West England

Job description

Take the opportunity to become part of the success story behind one of the world's fastest growing consumer companies. At Johnson & Johnson we have a truly unrivalled brand portfolio with power brands across multiple categories including but not limited to Johnson's®, Neutrogena®, Clean & Clear®, Listerine®, Calpol®, and Sudafed®. We have achieved consistent growth and our breakthrough plans for the future make this a great place to further your career.

General Information

Position Title : Pharmacy Account Manager - North West England

Reports to : National Field Sales Manager

Department Name : CUSTOMER DEVELOPMENT

Location of Position: FIELD BASED

Geographic Scope of Responsibility: UK

UK (Northern Europe)

Position Summary

A Pharmacy Account Manager is primarily responsible for delivery of commercial objectives within their targeted key territory and accounts by applying a category-driven and consultative selling approach in defining pharmacy customers' needs; with a view to generating mutual business development. This means achieving sales, distribution, recommendation, training and merchandising objectives across their territory and specifically the accounts with the greatest value and potential as defined by segmentation work; delivering Pharmacy 2020 strategy initiatives. Pharmacy account managers are also responsible for developing strategic partnerships with all key stakeholders who directly or indirectly influence the pharmacy sector. The role requires some cross functional working with Rx colleagues and National Account Teams so that further opportunities for growth can be identified

Major Duties & Responsibilities

Approximate Percentage of Time

Major Duties/Responsibilities

100% (All)

Planning for and executing activities to achieve sales and market share targets. Delivering distribution, recommendation, training and merchandising targets as set by the NFSM, which will achieve territory and company objectives.

40%

Creating and developing annual business plans for key regional accounts within defined territories, focusing on delivering against the key initiatives from the Pharmacy 2020 strategy, such as Pharmagenius and Perfect Store. Identification and flawless execution of growth opportunities within territory and apportioning appropriate time to areas of highest potential

20%

Targeting one day a week minimum for reviewing and updating business planning. Maintaining completing up-to-date Territory/Customer records, files, profiles, activities and promptly handling of all correspondence, and competitive feedback

20%

Providing high quality product and category training sessions for pharmacy staff and commercial stakeholders within the target accounts objective, ensure the key staff within an account or Pharmacy are advocates for J&J brands, in particular key NPD and focus initiatives

10%

Pre-selling and launching key NPD lines for J&J in individual territories, delivered through active training and research, and by following key brand-led guidelines to ensure flawless and timely launches of new initiatives

10%

Using sales data (IMS) and targeting information provided by J&J to ensure sales and market share is maximised within target accounts defined through account segmentation

Other Duties & Responsibilities

Describe important duties and responsibilities, not mentioned above, that are less significant and may not critical to accomplishing the core functions of the job


· Pharmacy account managers should have or been working towards a highly developed knowledge of the pharmacy sector including NHS commissioned services and NHS health care delivery. The Pharmacy Account manager should engage and influence key stakeholders within their territories to exploit commercial opportunities in OTC and NHS channels

· Proactively identify strengths and areas for development, agree a development plan with NFSM and through job learning and coaching, adopt and improve the skill sets and knowledge required to execute this role

· Develop plans within company commercial, legal and compliance policy for implementation with target accounts on selling, training and merchandising priorities relevant to Brands/Category activities.

· Attend key meetings, such Quarterly Sales, Company Launch and Annual Business Planning
· Actively uphold Johnson & Johnson values and leadership behaviours, whilst conducting themselves at all times with integrity in their business dealings and professional relationships.

Desired profile

Qualifications :

Required Qualifications

Consider and identify qualifications potential applicants must possess in order to be considered for the position. Basic Qualifications must be clearly stated, objective and relevant to this particular position.

Required Knowledge, Skills and Abilities (Uncompromised requirements for the role) :

(Include any required computer skills, certifications, licenses, languages, etc.)

·  Ability to pass ABPI qualification within 2 years
·  Computer literacy, including proficiency on Excel, Word and Powerpoint


Travel on the Job

Indicate whether this position requires travel.

Yes

Percentage Traveled:
80%

Type of Travel Required:

Domestic (UK)


People Management Experience :

Indicate whether supervisor/people management experience is required.

No

Required Years of People Management Experience :

N/A

Preferred Qualifications

Consider and identify qualifications that are not required to perform the job, but would be very helpful assets to performing the job.

Preferred Minimum Education :

A recognized Degree (or equivalent) qualification is highly desirable but not essential. For individuals with appropriate selling experience but without a Degree, two A levels and five GCSE at A-C including English Language, Maths would be acceptable

Preferred Area of Study: N/A

Preferred Related Industry Experience (if applicable):

Understands the external business environment including NHS policy and how it affects pharmacy sector. Has excellent knowledge of relevant categories and brands to add value to the regional and national customer strategy

Preferred Knowledge, Skills and Abilities :

(Include any preferred computer skills, certifications, licenses, languages, etc or abilities that are assets to performing in the role.)

·  Detailed knowledge of IMS data sources and analysis
·  PAGB Professional Qualification

Key Working Relationships

Identify the most important working relationships with people inside and outside the company including customers, vendors, associations, etc. Briefly describe the nature of the contacts.

Internal

Work closely with the National Field Sales Manager to develop productive relationships with the aim of enhancing business performance. Also establish relationship and network with the Professional team, including Apodi leaders, to explore business opportunities in this arena

External

Regional Account relationships essential. There is also an expectation that over time you would establish links with both key contacts in Wholesale, as well as Professional bodies and key influencers in the channel (some facilitated by the NFSM)