PHACO Specialist - (New York Metro Area) - AMO Sales & Services, Inc.

Job description

Johnson & Johnson Vision is committed to improving and restoring sight for patients worldwide. Since debuting the world's first disposable soft contact lens in 1987, it has been helping patients see better through their world-leading ACUVUE® Brand Contact Lenses. In 2017, J&J expanded into cataract surgery, laser refractive surgery (LASIK) and consumer eye health and now serves more than 60 million patients a day across 103 countries with its eye health portfolio. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

Primary Job Function :

Represents Abbott Medical Optics (AMO) Phaco Products to appropriate customer base within a designated geographical area, placing major emphasis on increasing the adoption of the Phaco equipment that includes the Signature Phaco emulsification machine and the Sovereign Compact. Assigned sales goals are achieved through creative, consultative selling and implementation of the U.S. marketing plans. The Phaco Specialist provides technical product knowledge and in-service support to ensure customer satisfaction. The Phaco specialist will utilize the local AMO Territory Manager, Refractive Implant Specialist, and Corporate Accounts Representatives to enhance productivity, create and solidify key relationships, and ultimately enhance the selling process. Works synergistically with all other AMO sales personnel in co-selling efforts to strengthen AMO's customer value. Will be in the OR the majority of the time working hand-in-hand with Ophthalmologists with surgical technique, efficiency, and all aspect of cataract surgery to enhance patient safety and to play a key role in getting the surgeon to have desired outcomes. Complies with required reports and requests, effectively manages AMO field assets to include consigned products, surgical instruments, surgical equipment, sales force automation and ancillary items.

Core Job Responsibilities :
· Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

· Achieves assigned unit, sales and profit objectives for Phaco portfolio and related consumables. Demonstrates and sells equipment to appropriate customer segments and executes U.S. Marketing Plan.

· Provides expert knowledge about products and surgical techniques to potential customers. Utilizes demonstration equipment to familiarize and in-service customers. Assumes a proactive training role within assigned region and supports national training programs as requested.

· Demonstrates proficiency with computer hardware/software in order to prepare and provide detailed presentations to new and existing customers. Provides timely and accurate forecasts and activity reports to Senior District Manager. Effectively leverages and utilizes AMO resources and services to optimize product pull through.

· Efficiently manages all resources including sample accounts, demonstration equipment, surgical instruments, computer hardware/software and all other company assets. Manages expenses within assigned budgets.

· Serves as the key sales interface to the Area Director and U.S. Marketing regarding the equipment product portfolio. Provides information on product performance, enhancement opportunities and competitive activity.

Core Job Responsibilities :
· Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
· Achieves assigned unit, sales and profit objectives for Phaco portfolio and related consumables. Demonstrates and sells equipment to appropriate customer segments and executes U.S. Marketing Plan.
· Provides expert knowledge about products and surgical techniques to potential customers. Utilizes demonstration equipment to familiarize and in-service customers. Assumes a proactive training role within assigned region and supports national training programs as requested
· Demonstrates proficiency with computer hardware/software in order to prepare and provide detailed presentations to new and existing customers. Provides timely and accurate forecasts and activity reports to Senior District Manager.
· Effectively leverages and utilizes Johnson & Johnson Vision resources and services to optimize product pull through
· Efficiently manages all resources including sample accounts, demonstration equipment, surgical instruments, computer hardware/software and all other company assets. Manages expenses within assigned budgets
· Serves as the key sales interface to the Area Director and U.S. Marketing regarding the equipment product portfolio. Provides information on product performance, enhancement opportunities and competitive activity.

Position Accountability / Scope:
· Works closely with Territory Managers, Refractive Implant Specialist, Surgical In-service Technicians, Clinical Application Technicians and Area Directors to achieve objectives.
· Majority of time is spent in the OR with the surgeons using the equipment for desired patient safety and successful surgical outcomes.
· Demonstrated interpersonal skills
· Must have exceptional written and verbal communication skills,
· Analytical skills
· Ability to develop key strategies and execute
· Understanding of financial decision making relative to asset management
· Strong problem resolution skills
· Strong contract/negotiating skills
· Ability to understand and transfer technical information on electronic circuitry and fluid mechanics
· Demonstrates a superior knowledge of Phaco techniques, wound architecture, refractive cataract techniques IOL Lens implantation techniques
· Demonstrate a superior knowledge of refractive procedures and surgical techniques.

· Ability to develop key strategies and execute
· Independent, creative and innovative thinker who thrives on selling in a consultative selling environment
· Proficient on Windows, Microsoft Word, Excel, and Power Point
· Ability to Travel

Desired profile

Qualifications :


Minimum Education :

· Bachelor's Degree or equivalent experience

Minimum Experience / Training Required:

· Minimum 3-5 years surgical sales experience. Med Device sales with an equipment emphasis is desired.

· Minimum two years successful sales experience with Phaco emulsification products desired