Inside Sales Representative- Irvine, CA- Advanced Sterilization Products (ASP), a Division of

Job description

Inside Sales Representative
- Irvine, CA
- Advanced Sterilization Products (ASP), a Division of Johnson & Johnson's Global Medical Solutions Group-1358150812DescriptionAdvanced Sterilization Products (ASP), a Division of Johnson & Johnson's Global Medical Solutions Group is recruiting for an Inside Sales Representative, located in Irvine, CA.ASP (Advanced Sterilization Products), a member of the Johnson & Johnson Family of Companies, is a leading designer and developer of innovative instrument sterilization, high-level disinfection and cleaning technologies. The company is dedicated to providing infection prevention solutions that create the safest possible environments for patients, healthcare providers, and communities. ASP is based in Irvine, California with offices around the world. For more information, please visit www.aspjj.com or follow us at www.
Twitter.com/aspjj.
The Inside Sales Representative will represent the organization by interacting with established customers and developing new prospects in order to sell the organization's products. Partner with outside sales teammates to provide customers maximum support including providing clinical and technical education. Generate sales of all non-capital products including service contracts, consumable and biocide products. Maintain records and reports of telephone activities to ensure proper coverage. Additional responsibilities include but are not limited to: document review and administering the sales process through product delivery.
This role is eligible for commission. In order to cover multiple time zones, this role will have variable shift starting/ending times.
Responsibilities will include:Maintain and increase ASP non-capital product sales in a manner consistent with company goals in assigned territoryEnsure compliance objectives are met with quote and order accuracyUtilize Customer Relationship Management software to document sales activitiesInterface with headquarters (Customer Advocacy, Product Complaints, and Technical Service) on behalf of assigned customer to assist with issue resolution and ensure best possible customer experiencePartner with Sales Specialists and Market Development Specialists to qualify leads and increase customer loyaltyProvide voice of customer (VOC) to the US Marketing teamAssist Customer Advocate with escalated issue resolutionProvide customer support within assigned accountsMaintain sales order process from receipt through shipmentOperate the territorial business within the guidelines expressed in the J&J Business Conduct Policy, HCC/GCC policy, and the J&J CredoQualificationsBachelor's degree is required.
Excellent telephone, listening, problem-solving, and assertiveness skills are required.
Previous experience is preferred in one or more of the following: Inside Sales, Customer Service, Territory Management.
The ability to work in a commission driven position with the ability to meet and exceed sales goals is preferred.
Previous experience in healthcare, regulated environment or Hospital or Ambulatory experience is preferred.
Experience working with customers via telephone is preferred.
Primary Location:North America-United States-California-IrvineOrganization: Ethicon Inc. (6045)Job Function: SellingCertain sites within the Johnson & Johnson Family of Companies participate in E-Verify as appropriate in accordance with Company guidelines and federal or state law. To learn more about the government sponsored program and to see a list of the sites that are currently enrolled, please click here.
Johnson and Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. EEO is the Law EEO is the Law GINA Supplement