Clinical Support Specialist Biosense Webster - region Flanders & Wallonia Job

Job description

Clinical Support Specialist Biosense Webster
- region Flanders & Wallonia-00000YORDescription‘Caring for the world, one person at a time’... inspires and unites the people ofJohnson & Johnson. We embrace research and science
- bringing innovative ideas, products and services to advance the health and well-being of people.
Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
Cordis Corporation, a member of Johnson and Johnson's Family of Companies, is the world's leading developer and manufacturer of interventional cardiology, endovascular and electrophysiology products for circulatory disease management. Cordis Corporation comprises three divisions
- Cordis Cardiology, Cordis Endovascular and Biosense Webster.
Biosense Webster is one of the fastest growing business units within the Johnson and Johnson Medical Device and Diagnostics segment.
The Clinical Support Specialist is responsible for executing and developing specific customer development & training plans by providing full clinical support to the Biosense Webster accounts.
Key Performance Area's (KPA's ) and Key activities :KPA 1: To support the customer in the use of Biosense Webster products :
- Clinical Support to customers during cases performed with Biosense Webster products
- Focus on customer "training" to achieve account (technology) independence on BW products within agreed time frames.
- Increase Biosense Webster product penetration in the accounts
- Optimize practitioner efficiency through optimal product usageKPA 2: Play an active role, in collaboration with the Account Manager, in the introduction of new technologies to the accounts in his/her territory :
- Clinical presentations of the technology
- Set up and execute product training program for the accounts
- Dry training
- ESI
- CoE training
- Active clinical support during the initial cases and follow-up
- Training/coaching on product usage with the goal of getting the customer independent on product usage
- Regular follow-up with accounts post product introduction
- Base technology adoptionKPA 3: Working in a close relationship with the Account Manager, to effectively implement the sales strategy for the territory and ensure that sales objectives are met in a precise and competent manner :
- Identify customer needs and position BW products to match them
- Transfer sales leads to account manager
- Keep the Account Manager informed on account specific strategies by the competition.
- Actively give input in the account plans for specific centersQualificationsEssential
- Electrophysiology Procedural knowledge
- Electrophysiology Product knowledge
- Good capacity to coaching and training
- Presentation skills
- Self Motivated
- Project management
- Customer/market place focus
- Analytical thinking and problem solving skills
- Team player
- Creative / innovative
- Fluent written and verbal communication in English and Dutch
- Computer software package skills (Word, Excel, PowerPoint)Preferred
- Previous clinical/engineering/paramedical experienceEducation
- Educated to degree level preferably biotechnical engineers and or scientificSTEP-BEPrimary Location:Europe/Middle East/Africa-Belgium-Brussels-Capital Region-DiegemOrganization: Johnson & Johnson Medical NV (7546)Job Function: Marketing & Sales