Technical Support Partner

Job description

Job Type

Selling - Non Management

Region

Northern England

Location

Leeds

Preferred Hours

Part Time

Partnership Level

09

Closing Date

26/1/2020

Vacancy Type

Permanent

APPLY NOW  

Salary

Pay in the range £9.55 to £12.54 This is negotiable dependent on relevant skills and experience

Salary Frequency

per hour

Hours of Work

Saturday 08:55-19:10
Sunday 10:25-17:10

We occasionally close vacancies early in the event we receive a high volume of applications therefore, we recommend you apply early.

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Duties & Responsibilities

A customer facing role, primarily based within the after-sales area of Electrical Home Technology, resolving customers after-sales queries and delivering a market leading customer experience. To add value to the efficient and profitable running of your department in order to achieve your business and personal objectives, along with those of your team and the branch.

Job Requirements

A customer facing technical role in which the Partner operates as a member of a sales and service team to resolve customer queries with their electrical home technology products. The role holder will have an outstanding level of product knowledge and expertise in order to diagnose and troubleshoot product related issues. An ambassador for the John Lewis brand who is focused on delivering a consistently exemplary customer experience. The role holder will be required to undertake a variety of different tasks and must have high levels of stamina to be successful during busy periods. To accurately adhere to the business systems and processes to minimise loss and protect profitability. This role is subject to the following pre-employment screening: 5 year reference check, Basic Disclosure and 5 year probity. We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application. Please note we reserve the right to close the vacancy early in light of a large response.

APPLY NOW