Senior E-Commerce Content and Operations Executive – Fashion and Beauty

Job description

About the role

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Expected salary - up to £40,000 depending on experience

Contract type - 12 Month Fixed Term Contract / Secondment

Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for up to 2 days a week in the office to connect including a Wednesday. 

Location -  This role is based at our London Head Office campus in Pimlico.

We have an exciting opportunity to join our E-Commerce Operations team as an Senior E-Commerce Content & Operations Executive on a 12 month fixed term contract/secondment focusing on our fashion and beauty categories.

What are we looking for?

As a Senior E-Commerce Content & Operations Executive, you will execute onsite improvements to support implementation of the in-season E-Commerce trading plan and curate content accurately and effectively. A key area of the role includes working closely with stakeholders across Customer & Trading teams to ensure accurate and optimised delivery of content in support of the trade plan. You will implement on-site changes to support trading and optimisation requirements in line with the seasonal trade plans.

We are looking for a commercially astute and analytical individual that maximises sales for their E-Commerce area and achieves the in-season E-Commerce trade plan. In order to do this, you will use site data & analysis and external benchmarks to inform trade planning, campaigns/events or site changes. You will measure the performance of content and site activation, ensuring continuous improvement and optimisation of existing and future activations.

You will work closely with:

- Category & Brand Growth Teams

- Creative & Web Publishing

- Trade Marketing

- Trade Planning

- Trade Optimisation

Essential skills/experience you’ll need

● E-Commerce experience - understands how to influence conversion, traffic and AOV through multiple digital and trading functions.

● Numerate and strong data-analysis orientation

● Commercial acumen.

Desirable skills/experience you may have 

● Adobe Analytics, Contentsquare and/or Monetate Proficiency

● Influencing skills. Ability to build strong Stakeholder relationships

Important points to note:

Internal Partners - You can view a copy of the full job outline here 

Partnership Secondment pay policy - Your existing benefits will remain unchanged during your secondment.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:   

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.   

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.  

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