Selling Partner, Ralph Lauren

Job description

About the role

As a Selling Partner you’ll feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll be the face of John Lewis & Partners, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace.

Duties and Responsibilities:
Your passion for selling will enable you to provide guidance to customers on our products from washing machines to womenswear. We'll equip you with the skills and knowledge to advise customers with confidence.

Job Requirements:
Your day will be varied, from delivering service with a smile at the till to assisting customers with their online orders. You'll proactively engage with customers on the shop floor to help them find and fall in love with our products. Working with colleagues and managers you’ll turn customer conversations into sales.

Desirable experience skills and qualifications:
- Previous experience of selling. Where a specific department is stated experience should be related.
- Previous experience in a customer facing role.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more

This role is not eligible for internal transfers.

Please consider the following when making your application:
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:   

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.   

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.   

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.