Commercial Manager, Insurance

Job description

About the role

Are you a commercially minded person with strong stakeholder management skill? We’re recruiting a Commercial Manager to join our Insurance team.

This role supports our ambitious multi-channel commercial strategy by working closely with third-party providers and internal experts. You'll manage specific product lifecycle elements to ensure we deliver optimal customer value, all while staying true to our strategic and operational objectives.

· 
Contract type - This position is a fixed term contract or Secondment until April 2026

· 
Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business.

Key responsibilities 

· 
 Undertake analysis and deliver recommendations for product enhancements which drive competitive position, customer satisfaction and profit based on sound industry and market research

· 
Assist in planning, analysing and delivering product developments to maximise value through New Business and In Life activity

· 
Owning elements of the product life cycle and mix to maximise customer value and returns

· 
Leverage insight and internal and external networks to keep abreast of key customer requirements, market conditions and trends, including technological advancements. 

· 
Own business processes, frameworks and tools within your area, continuously improving them to drive efficiency and effectiveness.

· 
Manage and deliver projects ensuring delivery in line with the critical path 

· 
Responsible for compliance with John Lewis policies & procedures within the legal and regulatory framework 

Essential skills/experience you’ll need

· 
Negotiation and influencing skills whilst building strong stakeholder relationships

· 
Experience of working within a complex matrixed environment

· 
Proven experience in written and verbal communication 

· 
Experience of data analysis and making recommendations

· 
Numerate

Desirable skills/experience you may have 

· 
Financial Services Product Management experience




The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:   

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.   

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.   

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.  

 

Attachment: Download Job Attachment