Catering Assistant

Job description

Job Type

Customer Service

Location

London - Coulsdon

Partnership Level

10

Closing Date

15/09/2020

Vacancy Type

Permanent

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Salary

£9.35 - £10.75

Salary Frequency

Hourly

Hours of Work

Various between 6am and 8pm. To include 2 in every 4 Saturdays and 1 in every 4 Sundays.

Description

Duties and Responsibilities:

To deliver excellent customer service by working flexibly as part of a team, ensuring that stock is replenished and displayed to required standards. To adhere to hygiene and health and safety standards at all times.

Job Requirements:
Working as part of a team of catering assistants to ensure a smooth service is provided in accordance with all relevant procedures. To ensure stock available to meet service requirements, with attention being given to controlling wastage and ensuring food is rotated and no items are left beyond their sell by date. To act promptly on any customer comments, using initiative to resolve them where possible and report issues or unsolvable day-to-day problems to the line manager.

Desirable experience skills and qualifications:
-Basic Food Hygiene Certificate.
-Previous catering experience.
-Worked in a fast paced customer facing environment.

Additional Information:
We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here  https://www.jlpjobs.com/about/diversityandinclusion/

Duties and Responsibilities

To deliver a market leading customer experience, achieving sales and customer service targets through a focus on outstanding customer service and execution of the agreed food & drink offer. To work as part of the Catering team adding value to the efficient and profitable running of your operational area to achieve your personal, team and branch objectives.

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