Technical Resource Associate - Virtual in US or Canada

Job description

What this job involves:

Application Development and Testing

·  Perform installation, configuration and troubleshooting of off-the-shelf and custom software applications in JLL staging as well as customer test and production environments.
·  Customize and enhance business software applications including GUI development/customization, report development, script development.
·  Take on programming tasks in JAVA, AXVW, JS, HTML, and RDBMS technologies.
·  Extend functionalities, document code, and contribute to knowledge base. Assist others in adhering to programming best practices and developing code that is both dependable and maintainable.
·  Contribute to the complete software development life cycle: defining, designing, building, testing, and deploying.
·  Assist with unit testing and quality assurance of the solution build at the various stages. 

Customer Support

·  Analyze customers' technical challenges and take a primary role in the design, development and implementation of comprehensive solutions that integrate smoothly into customer environments.
·  Troubleshoot first and intermediate level support tickets.
·  Identify gaps and improvements in the proposed design and partner with Solution Consultants and Project Managers to reevaluate the design and project plan.

Database and Report Development

·  Perform database development and data structure modification, as well as development of data migration interfaces to integrate disparate applications/databases.
·  Perform data mapping, data manipulation and data migration among various database systems and enterprise applications.
·  Develop reports using BIRT, Crystal Reports, SQL Server Reporting Services, Microsoft Access or other reporting tools.

Sound like you? Before you apply it’s worth knowing what we are looking for:

Education/training

·  Undergraduate degree or comparable work experience in relevant domain.

Experience:

·  2-7 years of experience

Skills and knowledge

·  Working knowledge of relational database systems, object-oriented programming, and web application development.
·  Implementation and deployment experience with ARCHIBUS, IBM TRIRIGA, Manhattan or other Integrated Workplace Management System (IWMS).
·  Solid understanding of development and programming best practices.
·  Experience with various web API's.
·  Implementation and deployment experience with enterprise software.
·  Ability to translate standard requirements into technical tasks.
·  Effective written and verbal communication skills. Ability to convey thoughts and ideas in a clear and concise manner. 
·  Experience with BIRT, Crystal Reports, Business Objects or similar reporting software.
·  Working experience with multiple programming languages such as VB, Cold Fusion, ASP, ASP.NET, JAVA, AXVW, JavaScript, XML, HTMLx, PL/T-SQL, etc.
·  Ability to adhere to project schedules, project constraints and the prioritization of project tasks.  

Preferred experience:

·  Implementation and deployment experience with FM Systems.
·  Working knowledge of AutoCAD spatial components.
·  Basic understanding of all aspects and components associated with an ARCHIBUS upgrade and migration: identifying customization, merging and refactoring code, reconciliation of data and structure, preservation of functionality, and overall in-depth knowledge of the application and other peripheral integration points.    
·  Experience with both the Oracle and the MSSQL platforms: proficiency in administering, designing, building, and troubleshooting queries, procedures, and functions.

Preferred Certifications/licenses:

·  Relevant technical and/or IWMS certifications.

Physical work requirements and work conditions

·  Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

What you can expect from us:

We’re an entrepreneurial, inclusive culture. We succeed together—across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Apply today!

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