Sr Business Analyst - PMO (Virtual Role)

Job description

Sr. Business Analyst - PMO (Virtual Role)

The Sr. Business Analyst will provide expertise in identifying and designing process improvements on application(s) or database system(s) for the JLL client. Provide user support and troubleshooting, input on business requirements, system and process enhancement support and documentation, system maintenance, and partner training. While playing a key role in implementing and supporting standardized processes portfolio-wide and function to identify ways to improve systems, tools and organizational effectiveness by determining business drivers and report key metrics to enable the improvement of operational efficiencies within the JLL account portfolio.

Key Responsibilities:

·  Plan, implement and continuously improve project management best practices and tool sets to streamline project processes / procedures and maximize operation excellence and performance.
·  Demonstrate knowledge and success in the following: strategic thinking, whole systems perspective, partnership building, strong organizational agility, creativity 
·  Gather and document business requirements. Designs, develops, deliver new and improved processes, tools and system enhancements to support business unit requirements.
·  Collaborate / Partner with Project Service Lines and Project Managers to establish enterprise wide continuity in the development of detailed project plans, schedules and budgets to ensure the highest quality of output in accordance to project requirements.
·  Develop, maintain and monitor key metrics and measurements at the individual project and portfolio level.
·  Ensure that Project and Program Management processes are kept current, metrics on process effectiveness and efficiency are produced and project teams are kept abreast of any changes to processes, practices and associated metrics. 
·  Define and drive for excellent project controls, project governance and financial governance. 
·  Provide centralized reporting and planning services to project teams.
·  Develop working relationships with client’s team, the client’s lines of business, internal team partnerships in a proactive and professional manner.
·  Participates in the development and management of on account training program.
·  Proven success in gaining credibility and building trust with client
·  Advanced writing skills to prepare material where detailed explanation and accurate use of specialized terminology is necessary to effectively communicate.
·  Excellent interpersonal and communication skills to quickly develop client and supplier relationships in a rapidly changing environment.
·  Proven knowledge of all aspects of project management processes including the 5-Phase Process.

What you can expect from us:

We’re an entrepreneurial, inclusive culture. We succeed together—across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

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