Space Data Analyst

Job description

What this job involves- Effectively manages the assigned portfolio drawing and CAFM data, supporting all service and reporting requirements, providing critical data to support strategic planning functions and sharing critical data with other relevant technology solutions as appropriate. Have a comprehensive understanding of how relevant systems function, are utilized and maintained to serve as Subject Matter Expert (SME) or project lead for all proposed system or process related changes to drive results.

Success behaviours :

·  Anticipate client and team needs
·  Understand of client business drivers – what they care about
·  Actively and effectively Communicate up and down business relationships
·  Demonstrate Accountability and Ownership of results         

How your day will be spent and the value you’ll bring to the team/client

·  30-50%- Data Systems:  Develop, implement and maintain data systems necessary for account operations, internal rent allocations and functional team support with statistical efficiency and consistent data quality/integrity. Responsible for updating data change requests, reviewing/submitting CAD drawings to the CAD Portal, conducting site validations as well as overall data health of the assigned portfolio.
·  20-30%- Manage Client Relationships/Support:   Act as a single point of contact for all database, drawing and application related support ensuring customer satisfaction for assigned portfolio. Partner with Occupancy Planning, Market Planning, Project Management and MAC to ensure all project related changes are updated timely and accurately. Foster strong line of business Single Point of Contact (SPOC) and floor contact relationships with regular touch points to insure exceptional client service.
·  10-20%- Assist with Client Deliverables:   As appropriate, either own assigned deliverables or support and work with broader team to successfully complete client deliverables.

Bachelor’s degree required with a preference in design, project management, facilities management or architecture.  2-6 years of relevant experience. Previous experience in real estate, finance, space/occupancy planning and client management is preferred.  Skilled in conflict resolution with strong oral and written communication skills.  Ability to work independent or as a team, as needed.  Outstanding client service skills.

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