Market Operations Coordinator

Job description

Jones Lang LaSalle Project and Development Services is currently seeking an Operations Coordinator to support our Operations and Leadership team in our growing Florida Market. 

Position Overview:

Support the Operations and Leadership team.  The Operations Coordinator is responsible for assisting in prioritizing projects to meet deadlines in a fast-paced, team-oriented environment.

Responsibilities Include:

General administrative responsibilities:

·  Assist in coordinating logistics of travel arrangements for events scheduled throughout the year for the FL PDS business unit.
·  Provide support to team in technology applications, i.e. Clarizen, Client First, Outlook, Word, Excel, Power Point and other company supported programs
·  Create and maintain filing system and efficient information retrieval system in Box or FL PDS designated drive.
·  Perform clerical duties to include photocopying, mailing, faxing documents, scheduling appointments and coordinating calendars
·  Assist in the timely production and accuracy of word-processed documents (reports, memos, proposals, charts, agreements, PowerPoint presentations, etc.)

Marketing / deal related responsibilities:

·  Partner with the Operations Manager, Leadership and Florida PDS team to help achieve team’s production and operational goals
·  Constantly update of Client First (CRM software): contact information, company information, opportunities, client contact list, etc.
·  Create Pursuits and Projects files as new deals are created and engaged.
·  Compile data of Pursuits status in order to be able to update CRM system and generate reporting associated to current pursuits.
·  Assist and coordinate with Marketing Team in order to ensure that all marketing material is current and relevant.
·  Assist Operations Manager with research in order to gather data of potential new business for the unit.
·  Keep track of News related to region and business
·  Assist in generating announcements of projects closing or engaged
·  Assist and participate as needed for industry functions, client events or staff meetings
·  Assist Operations Manager, Leadership and PMs in preparing proposals and other relevant reports/documents as needed 

Additional Responsibilities:

·  Coordinate information flow of deals and maintain regular contact with the Marketing Team for PR and branding purposes (Press Releases, Ecards, etc.)
·  Assist in ensuring that all marketing materials present the Jones Lang LaSalle brand consistently and follow corporate brand standards
·  Assist with client communications, conferences and events
·  Participate in best practices conference calls
·  Assist in ensuring and influencing proper organization and time management for the Operations arm of the unit.

Requirements

·  Bachelor’s Degree or commensurate experience preferred
·  Real estate background is preferred
·  Assist in Planning and Organizing – can support the establishing a course of action to accomplish goals and is able to assist in evaluating results and developing schedules and can efficiently track task/people assignments, can orchestrate multiple activities at once to accomplish goals, uses resources effectively and efficiently.
·  Proactive – does not wait for tasks to be asked, but always prompts to identify what else can be done.
·  Can be proper support to enable other team members to focus on revenue generating tasks by efficiently assisting in handling the operations of a team.
·  Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture
·  Interpersonal Savvy – relates well to all kinds of people, inside and outside the organization uses diplomacy and tact.
·  Learning on the Fly - learn quickly when facing new problems, open to change, quickly grasps the essence and underlying structure of anything, enjoy the challenge of unfamiliar tasks.
·  Self Starter – able to start and complete projects independently. 
·  Time Management – use time effectively and efficiently, can attend to a broader range of activities, gets more done in less time than others.
·  Written/Oral communications – ability to speak and write clearly and concisely, get messages across that have the desired effect. 
·  Adaptability – Maintain effectiveness in varying environments, tasks and responsibilities, or with various types of people.

Skills Needed:

·  Excellent organizational skills
·  Attention to detail
·  Strong written and verbal communication skills
·  Proofreading skills
·  Ability to work effectively in teams
·  Ability to juggle multiple projects and work under pressure
·  Understanding of and commitment to client services
·  Advanced skills in Microsoft Office applications (Word, PowerPoint, Excel, Outlook)
·  Basic knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator, Flash) a plus but not required
·  Workplace experience, minimum of 2-5 years in a similar or related roll required
·  Real estate experience a plus
·  Fluent written and spoken Spanish a plus but not required

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