Mailroom / Porter

Job description

We are looking for a Mail Room Operative / Porter for our Integrated Facilities Management business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Location: Amsterdam, Netherlands

Role Purpose

The Mail Room Operative / Porter will work as part of a site based team and act as a support role to a number of facilities functions to ensure the effective running of FM delivery on site

What this job involves

·  Act as main support person across multiple Facilities Management functions including;
·  Support shipping in terms of sorting and distributing post and couriers, delivering, packing and shipping items as per customer needs
·  Support site based event performing event set-ups, altering furniture, providing support to Facilities Coordinator and cleaning teams when needed.
·  Support altering furniture set-ups, space admin and supplies orders
·  Support Facilities Assistants in raising tasks, closing tasks assigned to them, chasing up contractors when required and updating tickets/customers.  All tasks to be completed within agreed and set SLA’s
·  Act as a main contact for professional meeting and greeting external contractors, guests and temporary personnel
·  Assist in managing amenities on site including setting up, advertising, managing bookings and answering queries in a timely manner
·  Assist Facilities Manager and customers when facilities support is requested such as assistance with collating marketing items, packing shipments, assisting team meetings with set-ups
·  Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation to provide optimum customer satisfaction
·  Ensure completion of daily office maintenance checks including raising tasks of items identified and escalation as required

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

·  Experience in a hands-on role working within a dynamic Facilities and Events environment
·  Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
·  Ability to maintain professionalism at all times and be an ambassador of the team
·  Ability to multitask, use initiative and work with minimal supervision
·  Be an excellent team player with the want to go above and beyond for each other
·  Proficient in MS Office including PowerPoint
·  Flexibility required within working hours and days to flex to customer requirements
·  Minimum of 1-year experience in a similar role, in particular within a customer facing Facilities environment
·  Must be able to demonstrate flexibility in relation to type of works carried out and availability
·  Demonstrate customer skills experience
·  A strong communicator – good presentation skills and possess strong verbal & written communication skills (English & local language)
·  Experience in partnering with contractors

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today at jll.com/careers.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.