IT Operations
Pune (Pune) IT development
Job description
Title
IT Operations
Business unit
PAM
Duties & responsibilities
· Responsible for complete IT infrastructure management within organization premises.
· Responsible for IT support (Desktop Support and Internet support).
· Responsible for taking care of workers during installation of IT instruments.
· Responsible for work and daily activity report to client.
· Responsible for VPN/Wi-Fi related queries and troubleshooting.
· Responsible for Data Modem support.
· Data Backup management.
· Printer management and troubleshooting.
· Taking follow-up from vendor for IT asset installation.
· Responsible to raise request for users/client for additional asset requirements.
· Responsible for PRI line & Internet installation and management.
· Forwarding request to authorized persons for any software requirement or package renew requirement etc.
· Maintaining IT assets Inventory.
· Responsible to share the assets required for installation or fixing the IT instruments such as UPS/Batteries/peripherals/Data Modems.
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