Global Product Owner, Energy and Sustainability Management, Corporate Solutions

Job description

A bit about us

At JLL, we spend every day reaching for the sky – literally and figuratively. Our portfolio includes some of the best known, most admired and simply breathtaking places in the world. We are literally changing the skylines of our communities – and creating dynamic places where people live, work and play.

What we show the world publicly through the spaces we design and manage, is fueled by the same integrity, respect and ‘get it done’ mindset that drive how we work with each other and with our clients. Our passion to achieve ambitions is hard-wired into our culture and nurtures our promise and commitment to inclusion and diversity across our teams.

Our core values of teamwork, excellence and ethics underscore our commitment to clients and provide direction for everything we do. Our teams touch all aspects of commercial real estate, from managing iconic projects like 1 World Trade Center in New York City and BBVA Bancomer Tower in Mexico City, to structuring and financing public private development partnerships for higher education institutions.

We’re focused on becoming the best technology company in real estate and we achieve our ambitions by doing more than delivering results for our clients. We break industry boundaries, set new standards for creativity and functionality and are leading the way to the future of work.

Our unique culture has been recognized by industry experts and our peers. We are: 

·  World’s Most Ethical Companies from Ethisphere Institute for seven consecutive years 
·  America’s 100 Most Trustworthy Companies from Forbes magazine 
·  #1 Top Corporate Real Estate Firm from Watkins Research Group, Inc. for six consecutive years 
·  A LinkedIn 'Top Company: Where the World Wants to Work Now'
·  A Working Mother “Top 100” company
·  A “best company to work for” in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong

The Opportunity

The Corporate Solutions business provides real estate and workplace strategy, services and technology to corporates and public institutions globally. We provide a holistic approach to managing activities across the entire real estate life cycle (Portfolio, Capital and Operations). In addition, we ensure the technology, data and analytics drive business insights and decisions for our clients and the industry. Our goal is to enable our clients’ businesses and drive value for their enterprises.

We service 500+ accounts globally through a highly talented and diverse workforce of 35,000 colleagues. We annually generate $1.3B in net fee revenue, and $9.0B in GAAP revenue (2017). Our long-term goal to 2025, is to double the revenue of our business at increased margins.

Our over-arching strategic priorities for Corporate Solutions are to:

·  Transform our operating model globally for improved efficiency
·  Lead digital innovation in our rapidly evolving market
·  Enhance our European platform and growth with European corporates
·  Accelerate penetration in growth industries and enter new asset classes
·  Develop World-Class Product Management, Sales, and Marketing

The Role 
JLL’s Global Product Management group is seeking a versatile Global Product Owner to specifically lead in Energy and Sustainability , who will play a critical role in developing best-in-class approaches for managing a portfolio of global products. As JLL increases its focus on technology and product management, the product team is focused on defining and building a product management process to streamline and simplify product/service offerings, increase product adoption with existing accounts, focus investment efforts in high-growth opportunities, minimize wasted product spend and increase portfolio profitability.

The Responsibilities

What this job involves:

This position requires a talented general manager of a product whose skillset balances a customer obsessed and analytical mindset.  This individual will:

·  Work closely with the Product Group Manager to develop and present financial product business cases according to set standards
·  Have responsibility for profitability of product/s managed, includes P&L accountability on a per product basis with an emphasis on product pricing
·  Make recommendations for new, innovative operating models based on market intelligence, the competitive landscape and technology trends
·  Remain current on industry/market technology trends and market sizing and segmentation to ensure that we are optimizing revenue and profitability
·  Develop deep market expertise and understanding for their assigned products and offerings with clear articulation of user personas and behaviors leveraging a Human centered design approach
·  Assess and ensure strength of the portfolio against competitive offerings 
·  Build and lead product teams through the product development process, including development of the product roadmap, generating product requirements, specifications, timetables, and pricing
·  In partnership with product development and service delivery teams, assess and make a recommendation on buy, build or partner development strategies
·  Work closely with engineering teams to manage the delivery of product on budget and within defined schedule
·  Review various fee and pricing options and select a pricing strategy based on profitability
·  In collaboration with product marketing, design and develop customer feedback loop
·  Represent the product team at internal and external JLL events and conferences
·  Create and drive the path to measuring products under management on a regular cadence to ensure product mix and lifecycle health
·  Develop plans to ensure overall health of the portfolio (i.e. maintain, update, reprice, replace, sunset, etc.)
·  Lead efficient use of Product Team resources to determine Analytical, Experience Design, and Performance Support needs as key metrics of product success
·  Determine the need for, create and deliver execution plan for a standard Customer Service Program

Product Overview

Energy

Create an extremely deep and far-forward position of future technology and practical application in determining what a long product lifecycle of energy and resource deployment will look like. Build expertise in a wide range of resource efforts in technology, innovation, distribution, long lead investments, community, conservation, financial modeling, commodity and supply management, political geographical impact, risk mitigation, etc.   

·  Demonstrating JLL’s track record of success, particularly for client where energy is not in-scope. Seek to change the discussion and show how this should be treated as a core scope item, not an add on.
·  Improve internal understanding of sales process, risks, benefits, etc. Helping internal teams have greater confidence to sell these services and challenge client inactivity
·  Articulate a deep understanding of energy cost drivers
·  Show expertise in complex utility procurement, understanding local regulation and commodity markets, making costs hard to predict over the long term.
·  Create client capital plans to address inefficient buildings

Sustainability

Create an enterprise global strategy for core sustainability while creating regional product opportunities in addition to the core. Understand environmental, social and corporate impact for both JLL and the client community. Create delivery capabilities which are scalable, create a strong message, and show customer value through willingness to pay.  Determine KPIs and tools for measure while understanding all regulatory benchmarking and points of reference or legislation while leveraging technology.

Create areas of focus in:

·  Workplace
·  Energy and Carbon
·  Waste and Recycle
·  Water Conservation
·  Experience and Community
·  Supply Chain and Partners
·  Emergency Response
·  New Technology

Expertise Required

Ideal candidate should have:

·  Experience working on global projects across a matrixed environment
·  ‘Achiever’ mentality – independent, self-performer with the ability to rapidly complete project initiatives and attain a multitude of team goals simultaneously and autonomously
·  Strong product management capabilities with demonstrated experience in driving a host of initiatives at once, managing budgets, team resources and project timetables
·  Execution skills in coaching product teams through design / launch and redesign
·  Articulate and effective communicator, comfortable presenting to large groups and senior executives
·  Proven ability to connect with customers and users to identify needs and translate to differentiated products and offerings that deliver willingness to pay
·  An ability to tell a story around innovation, find opportunity based on customer needs, and deliver innovation efforts leading to change
·  Strong experience with data management, especially to drive accuracy and inform senior leaders for decision making purposes
·  Strategic thinker with an emphasis on business strategy and the ability to identify solutions to business challenges
·  Comfortable with ambiguity and constant change in direction/focus, experience leading through transformation
·  Ability to cut down the complexity and work towards a simple solution and fast approach
·  Experience working in autonomous role
·  10 years in product management
·  Experience in implementing a product management process
·  Entrepreneurial drive and ability to work at a fast pace
·  Strong aptitude in defining the customer(s) and creating a global mindset to deliver across segmentation

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!

JLL is an Equal Opportunity Employer

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