Expires soon Jll

Assistant General Manager

  • Internship
  • Chicago (Cook)
  • Accounting / Management control

Job description



Summary
The Assistant General Manager (AGM) functions in conjunction with and in the short-term absence of the General Manager (GM) as the professional-in-charge of the specific asset(s) under management.  The AGM is responsible for all aspects of client and tenant satisfaction.  Of specific importance is working with the Property Manager (PM) or GM in achieving stated financial results (NOI and cash flow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.).
 

Duties and Responsibilities

·  Oversee the management, supervision, and professional development of the Property Associate(s) and Tenant Services Representative.
·  Represent JLL in the local and regional business and real estate community in order to promote JLL’s reputation and capabilities to prospective tenants and clients.
·  Assist with the preparation and review of the annual jurisdictional forms and filings as required.  (i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, etc)
·  Review and approve invoices, purchase orders and miscellaneous procurement in accordance with client budgets and established parameters.
·  Prepare annual submissions for review by the GM for the JLL Property Awards Program and industry awards (e.g., BOMA TOBY award.)
·  Responsible for compliance with development, revision and implementation of property manuals and on-line systems. 
·  Works with Client Accounting Services (CAS) to manage the accounting process and on-site bookkeeping functions.  Oversee the development and revision of written accounting procedures for the building.   
·  Prepare and review financial documents pertaining to all building operations.  These include but are not limited to: tenant billing processes, occupancy rates, dates of lease expirations, financial reporting for client monthly and ensures quarterly and annual compliance with financial documents.   Report to General Manager any variances, concerns and projections needed to sustain building operations.
·  Inspect facilities and equipment to determine extent of service and equipment required.  Recommend, develop and coordinate projects that enhance the value of the property.
·  Work with Building Chief Engineer to assign duties pursuant to client and JLL guidelines. 
·  Arrange for alterations to, maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement. 
·  Review contracts within 24-48 hours, conduct follow-up with vendor for return of contract in a timely manner.  Pulling together mandated contract package documents for review and signature by GM.  Forward and track as needed for communication and compliance.
·  Competitively bid and prepare all service contracts to assure high quality and cost-effective services. 
·  Work with responsible parties to ensure that emergency evacuation procedures are in place and life safety systems are operating effectively and that 4-Sight is kept updated on a regular basis.
·  Assist in meeting the assigned criteria within the Compliance Excellence Program and Engineering Audit with the assistance of fellow team members. 
·  Assures compliance with JLL policies, procedures and standard practices.
·  Maintain role as secondary contact for tenants relative to tenant requests.  Proactively meets with tenant representatives on scheduled basis. 
·  Communicates regularly with the Property Administrator, providing necessary support and information to this primary tenant contact.
·  Prepares and/or reviews periodic inventory of building contents and property condition, and forwards listing to client for review.
·  Oversee communication and management of the tenant move-in/move-out process to minimize disruption to established tenants.

Requirements

·  Bachelor’s degree. A degree in either finance, real estate, accounting or master’s degree is strongly preferred.
·  3+ years of commercial property management experience including budget preparation/financial reporting, familiarity with building systems, lease negotiation, documentation and administration.
·  Must be able to obtain the required real estate license within your jurisdiction within the first twelve months of employment.

Highly Desirable Attributes

·  Must be able to read, analyze, and interpret legal documents (lease documents, lien waivers, etc.), general business periodicals, professional journals, technical procedures, or government regulations. 
·  Ability to effectively present information and respond to questions from senior level management, clients,  tenants, vendors, peers and the general public.
·  Ability to define and resolve complex issues and resolve with practical concrete business minded solutions.
·  Proficient knowledge of Microsoft Office/Suite, MRI, Yardi, Kardin, Building Engines, and any other software program or piece of technology identified as standard for Jones Lang LaSalle or requested by the Client. 
·  Capable of managing construction projects such as tenant improvements, restroom renovations and major repair and maintenance projects, etc.

Org Marketing Statement

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the third quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of September 30, 2017, LaSalle Investment Management had $59.0 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit ir.jll.com.

JLL is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of teamwork, ethics and excellence. Our clients see the results as we address their needs, solve their problems and bring new ideas. 

As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract and develop the very best people in the business. 

Our values define who we are, underscore our commitment to clients and provide direction for everything we do. 

Our unique culture has been recognized by industry experts and our peers. We are: 
• A LinkedIn 'Top Company: Where the World Wants to Work Now' 
• A “best company to work for” in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong 
• World’s Most Ethical Companies from Ethisphere Institute for seven consecutive years 
• America’s 100 Most Trustworthy Companies from Forbes Magazine 
• #1 Top Corporate Real Estate Firm from Watkins Research Group, Inc. for six consecutive years 

This partial list of awards demonstrates our record of achievement and our commitment to fostering an award-winning culture. For further information, visit www.jll.com. 

Information Security Statement

Employees are expected, at all times, to perform their responsibilities in accordance with the JLL Code of Business Ethics and the firm’s corporate policies. Employees granted access to the firm’s information technology are expected to follow the firm’s guidance designed to promote best practices for information security, data privacy and the appropriate use of technology systems.

EEO Statement

JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL’s commitment to equal opportunity.

#LI

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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