Assistant Facilities Manager
Chantilly (Fairfax) Infra / Networks / Telecom
Job description
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. As a Fortune 500 company, our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. We're looking for an Assistant Facilities Manager (AFM) to join our team.
The Assistant Facility Manager is the first responder who oversees the efficient operation of a primary client location, with additional oversight of client locations in nearby geographic vicinity. The AFM informs the FM lead and the client of any condition affecting building services and facility or personnel safety and comfort. Specific areas of responsibility include vendor management, purchasing and inventory control, contracted maintenance, small project management. As part of an integrated facility management team, the AFM will ensure excellent customer service, be a team player and work effectively with on-site personnel, third party vendors, account team and all other necessary parties.
Essential Job Functions/Responsibilities:
· Oversees a primary client location and nearby client properties, coordinating 3rd party vendor services, day-to-day tracking of work order completion, validating invoices and meeting KPI standards.
· Ensures services are in place to safely respond to emergencies affecting facilities operations. Flexibility in work hours, as needed to address critical needs.
· Utilizes a facilities CMMS work order system (Corrigo) to respond to client and building interior/exterior issues with fixtures and equipment, including janitorial, food service, coffee services, copiers, parking, vending, badging, conference room systems such as A/V equipment and special event setup. Supports setup of systems furniture/open-office seating and employee/equipment moves.
· Collaborates with Engineering Services providers on maintaining assets and establishing preventive maintenance schedules.
· Manages purchase orders for facilities services. Creates purchase specifications, conducts competitive bid analysis, initiates purchase orders for service contracts and supplies, and ensures timely, quality delivery of parts and services to maintain reliable facility operations.
· Supports the Project Management office in monitoring small to moderately sized construction work carried out by vendors and contractors regarding installations and modifications.
· Monitors/reports on utility consumption servicing the property, such as Electricity, natural gas, fuel oil and water.
· Works with the FM lead to prepare the annual operational and capital portion of the budget. Monitor operational expense performance throughout the year.
· Evaluates job performance for service providers and conducts progress reviews in conjunction with the FM lead.
· Limited travel to facilities within the region
Critical Competencies for Success:
· Minimum three years’ experience in Facilities Management in Corporate Real Estate environment
· Associate’s degree preferred or equivalent work experience in Facilities Management or property management. Professional certification desired such as CFM, FMP.
· Knowledge of facilities building systems, operation/maintenance/performance.
· Experience supervising facilities technicians, professionals and vendors
· Be self-directed, professional in appearance and demeanor, and capable of performing tasks with minimal supervision, while embracing a team environment
· Ability to manage multiple requests for service, simultaneously; and with the flexibility to respond
· Strong customer service skills, communication, organizational and multitasking skills; and the ability to work with computers and programs such as MS Office Suite are a must
· Ability to work flexible schedule and respond to facility for service calls, on a 24/7 basis
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