Payments & Reconciliation Team Leader MSB

Job description

Payment & Reconciliation Team Leader
London, Docklands
Salary: £35,000 - £40,000 Per Annum
Skillset: 3+ years experience of Payment and Reconciliation within the Banking/Financial Services industry. Knowledge of payment systems and services is required ie Faster Payments, SEPA, CHAPS, BACS, SWIFT etc.

Reporting into the Head of Operations, the Payment and Reconciliation Team Leader will be required to 'head up' the operational side of Faster Payments and all other payments, with responsibility for the day-to-day operations of the Bank's payment processes in an environment where thousands of transactions are processed each day. This role is customer facing and the post holder will be the first point of contact for all payment related queries. 

The post holder will also have responsibility for performing bank reconciliations and related activities for all payment related reconciliations.The Payment and Reconciliation Team Leader will need to ensure that reconciliations are completed within strict timelines and are effective as a key control over customer. This includes ensuring that rigorous follow ups occur across all reconciling items.

Payments

Head up the payments function

Development of effective payment processes and procedures

Act as the dedicated/first point of contact for all customer payment related queries. Tracking, investigating and resolving payment issues in a timely manner, whilst keeping the customer informed on the progress of their case at all times

Ensure payment files are transmitted to the banks daily and report any issues

Releasing the swift payments after verification with the proper support documents and ensures that the payments are processed within the cut-off time set for different banks

Ensure that the swift payments are transmitted properly and the acknowledgement (ACK) report has been countersigned. If the report is not acknowledged (NACK) inform the concerned and return the payment to the payment creator

Inform the concerned party about any transmission problem or non-execution of the file due to funding issues or any other matters

Reconciliation

Development of effective reconciliation processes and procedures for all payments in consultation with the Finance department

Accurate and timely accounting in line with applicable standards

Reconciling all system based and manual reconciliations including:-

Rolling reconciliation and resolution of queries for Faster Payment settlement cycles (normally 3 per day)

Reconciliation and investigation/resolution of queries for Swift Payments, FX transactions, wire transfers, International Payments, CHAPS/BACS Payments

Monitor and reconcile RTGS account

Monitor and co-ordinate with the Treasurer correct funding in all settlement accounts

Production and management of payment & payment schemes related regulatory and internal Reconciliation reporting

General 

For all payments, ensure that all risk, controls and compliance processes are complied with including prompt and effective risk escalation and resolution takes place and bank operations escalation policies are implemented and adhered to

Identifying and escalating areas of risk or problems to line manager and/or CFO, CO / MLRO as appropriate

Stakeholder management within the Bank

Support team members to ensure all allocated work is completed in a timely manner with high standards being maintained.

Additional tasks as requested by the Head of Operations or CEO

EDUCATION & TRAINING

A Bachelor's Degree or equivalent professional qualifications, combined with relevant exposure in an equivalent position in a regulated Financial Institution.

SKILLS AND EXPERIENCE
3 to 5 years Payment and Reconciliation experience within Banking/Financial Services
Knowledge and experience of payment systems and services, in particular Faster Payments
Knowledge and experience of Bank Operational Processes and Bank Reconciliation Processes
Strong SWIFT payment knowledge and experience with SEPA and product knowledge of other STP payments
Good knowledge of FX transactions/multi-currency account operation
A strong understanding of accounting concepts and principles
Reconciliation software tools
Excellent communication skills and providing high levels of customer service
Experience of working in high volume reconciliations
Experience in excel and modeling skills and using reconciliation tools
Strong attention to details, time management and problem solving skills
Effective stakeholder management skills
Strong verbal and written communication skills
Customer focused
Ability to work in a rapidly changing environment

ACCOUNTABILITY 
Accountable for ensuring all transactions and reconciliations are completed efficiently and on time and ensuring a good annual audit rating.

The job holder is required to plan and organise related activities, reports and adhoc requests, so as to accomplish the assigned task in a timely efficient manner.  Planning and prioritising are the key factors in this role.

Candidates with relevant experience who enjoy fast paced environments and want to be part of a growing company with big plans for the future, apply now as interview will commence shortly.