Data Analyst

Job description

POSTING END DATE: 20/01/2017
ADVERTISED SALARY: £30,000 - £35,000

An ever-evolving heritage. A truly exciting future. Two of the world’s most iconic brands. Jaguar Land Rover is revered across the globe. Continually pushing the boundaries of innovation and redefining the benchmark for excellence, we set the standards others want to follow. We want to keep it that way too. Which is where you join the journey.

LOCATION: Coventry, West Midlands

WHAT TO EXPECT:

Jaguar and Land Rover are two of the world’s most iconic luxury brands. Every day we are reaching more customers, and our network of well over 2,000 dealerships continues to expand around the world. As our global marketplace extends further, we need to provide more customers than ever before with an unrivalled experience. You'll see that we do.                                                                                                                           

Our Marketing, Sales and Service (MS&S) teams are responsible for all customer-facing activities, from developing and maintaining the dealer network to managing importers and export partners. Their responsibilities continue through to global sales planning and supply of vehicles to markets, the sales process to customers, and all global customer service and aftersales activities. 

As the Data Analyst within Product Investigation (PI), you’ll support the wider team of PI Engineers in researching trends of vehicle faults and presenting in a format where engineers can build a single problem definition (SPD) document. You’ll also compile the department’s KPI and SLA reporting documents, including the quick service fix (QSF) report and other various ad hoc reports for the wider management team. Additionally, you’ll manage the liaison global concerns management white alert inbox and forge a close working relationship with the Global Critical Concerns team (GCCT) and Global National Service Centres (NSC).

WHAT YOU’LL NEED:

For this role, you'll have previous experience of working with large sets of data, mainly from MS Excel as well as other Jaguar Land Rover internal systems, and interpreting this data to draw appropriate conclusions. This should act as a base for making relevant recommendations and producing a suite of management information reports.  You'll need a strong knowledge of MS Office applications, in particular MS Excel as well as experience in producing reports, dashboards, etc.

You'll have the ability to work to a tight deadline and on your own initiative. You'll have a strong knowledge of Jaguar Land Rover’s model range alongside the ability to integrate with wider Jaguar Land Rover departments and forge relationships.

This position will offer you plenty of opportunities to make use of your excellent written and verbal communication skills as you'll be travelling to various Jaguar Land Rover sites.

BENEFITS:

Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.

Jaguar Land Rover is committed to equal opportunity for all.

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