Release Manager

Job description

JPMorgan Chase & Co . (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world"s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .

This person is responsible for managing the application/event release activities for multiple platforms within CCIT. This individual will drive the release planning for all production and non-production environments including scheduling, implementation, and post-deploy activities. Daily activities will include responsibilities for many small-to-medium releases or one large release.

Responsibilities include:
· Lead Implementation Planning meetings prior to deployment
· Use established best practices to ensure timely and successful production deployments
· Facilitate implementation workbook review meetings with functional teams to build runbook and backout plans
· Engage and schedule functional resources in support of deployment and implementation verification
· Acquire final approvals from QA and the LOB for application deployments
· Partner with CCIT Project Manager to develop Command Center Plan
· Coordinates Mock Deployments and Mock Rollbacks
· Responsible for UAT, PERF, DR, Prod, client-facing environments
· Coordinates with Environment Manager to ensure that all applicable environment issues are resolved in advance of production implementation
· Execute deployment according to implementation plan
· Coordinate overall deployment
· Partner with CCIT Project Manager to execute Command Center Plan
· Track deployment activities as they occur using implementation plan
· Facilitate resolution of issues during deployment and escalate issues where necessary
· Add post deployment activities where needed and follow-up on their completion
· Post Deployment meeting to review issues and activities
· Communicate status to Senior Management and LOB via checkpoint conference bridge and in-person meetings
· Communicate interim and overall plan status to Technology Project Manager and Platform Owner
· Produce workbook including detailed implementation tasks, PVT Plan, Backout and Contact Lists
· Post implementation documents to online data repository May be responsible for mentoring lower level Release Managers

Desired profile

Qualifications:
· College degree, specialized training or equivalent work experience
· Minimum of 3 + years experience of combined business, project management, team leadership and IT experience required
· Minimum of 3 + years managing projects in multiple technologies, functions (e.g. transaction management, risk management etc.) and industries
· Minimum of 3 + years experience working with Microsoft Project
Preferred:
· Above-average to excellent skills in MS Excel, MS Word, and MS Powerpoint
· Ability to show experience managing multiple tasks simultaneously and successfully
· Experience managing geographically distributed and culturally diverse work-groups with strong team management, leadership and coaching skills
· Project Management Certification a plus
· Excellent written and verbal communication skills
· Ability to develop strong client relationships