Lega - Legal Coordinator - Collections Litigation Legal Review Team - Columbus

Job description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. The Legal Department of JPMorgan Chase & Co. is responsible for providing legal services to the Corporation and is organized by Practice Groups that generally conform to the Corporation"s lines of business (“LOBs”) and corporate staff areas, allowing the legal staff to work closely with specific groups on a daily basis.

As a world-wide leader in financial services, JPMC continually seeks individuals of exceptional character and capability who can execute business and legal strategies to support a continually growing and evolving business. The Chase Consumer and Community Banking (“CCB”) Regulatory, Controls, Operations and Marketing Legal Team within the JPMC Legal Department was established to provide legal support to various CCB LOBs to achieve the goal of improving customer experience and bringing consistency and efficiency within a robust control environment.

The Collections Litigation Legal Review Team ("CLLRT") is a division within CCB Regulatory, Controls, Operations and Marketing Legal Team that provides legal oversight over, and manages the relationships with, the outside law firms that the LOBs use to handle their debt collections litigation. Law firm oversight includes onsite supervisory reviews, remote file reviews, monitoring of law firm case volume and capacities, managing law firm communications, investigation and resolution of incidents, and day-to-day troubleshooting. Collections Litigation Attorney Management (“Attorney Management”) is the team within CLLRT that manages JPMC"s engagement with law firms providing Collections Litigation services. Attorney Management participates in the engagement and disengagement of Collections Litigation law firms, and is responsible for the retention and management of JPMC"s relationship with those law firms.
The successful candidate for the Legal Coordinator position in Attorney Management will report to the Attorney Management Legal Specialist Officer to support various regulatory related projects, a team of attorneys involved in oversight activities, Collections Litigation attorney network management program, and other related functions. The position requires significant interaction with the attorneys and staff of the law firms providing Collections Litigation services.
Responsibilities:
·Collect information from key internal stakeholders to formalize law firm communications, including Attorney Alerts and Surveys
·Assist in the distribution and tracking of Attorney Alerts
·Manage a high volume general mailbox for both internal and external requests
·Monitor communications to and from law firms, and partner with the appropriate LOBs to address requests received in a timely manner
·Update and maintain law firm contact information in relevant systems
·Maintain and document the contract execution process as well as issue escalations and resolutions
·Participate in ongoing selective projects for CLLRT and perform other tasks related to the comprehensive Collections Litigation law firm oversight program
·Prepare status reports for management

Desired profile

Qualifications
·Bachelor"s degree and minimum of 2 years vendor relationship and oversight, consumer collections, or equivalent business operations experience
·Attention to detail and strong organizational skills
·Excellent communication skills (verbal and written)
·Ability to handle multiple tasks, follow tight deadlines, and prioritize work
·Ability to recognize issues that may require escalation and special handling
·Ability to quickly grasp concepts related to new technology
·Highly proficient in Microsoft Excel, Word, and PowerPoint